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Helpdesk Support

Atlanta, Georgia

Post Date: 08/21/2017 Job ID: 1313 Job Category: Desktop PC Tech

IT Support Specialist (Desktop)

Amazing opportunity to join one of our top clients as an IT Support Specialist here in Atlanta! This individual will be supporting hardware, software and network related issues across multiple business functions. If you are looking for the opportunity to join a growing company and expand your skill set, then apply today!

IT Support Responsibilities:
  • Responsible for installing, troubleshooting and supporting network connectivity, hardware, software and telecom systems
  • Install and configure new and existing applications for mobile devices, laptops and desktops
  • Track and log client incident support request
  • Provide recommendations pertaining to IT procedures and processes
  • Create and update IT documents to meet client and management specifications 
  • Provide end-user training to IT staff
  • Manage special projects as needed
  • Effectively communicate with technical and non-technical members

IT support Requirements:
  • At least 3+  years of professional IT Support experience in a Windows environment   
  • Strong configuration experience (PC, laptops… etc.)
  • Experience supporting Windows 7, 8 and 10
  • Hands-on experience supporting and maintaining Windows Servers (2012 and 2008r2)
  • Experience Installing, maintaining and support Office 365, 2010 and 2013
  • Experience syncing MS O365 email to various devices (iPhone, Android… etc.)
  • Bachelors’ degree in Information Technology or equivalent is desired


Sam Slonkosky
Technical Recruiter

I'm happy to connect you with your next career challenge. Whatever your needs are, we at Resolution Technologies promise to provide unrivaled quality and service. Please don't hesitate to contact me if you have any questions about this position.

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