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Solutions Engineer

Atlanta, GA

Post Date: 08/08/2017 Job ID: 1310 Job Category: Windows System Admin Engineer

Solutions Engineer


Solutions Engineer Summary:

The Solutions Engineer role is to provide technical, functional and design support to the Sales Team throughout the sales cycle. Strong interpersonal and communication skills are important in order to simply but accurately engage in and articulate all aspects of requirements and solutions. Experience as a sales engineer / solutions engineer involved in selling cloud / SaaS products to large enterprise clients is strongly desired. The Solutions Engineer will display a balance of technical, functional and communication skills, along with knowledge of the payments industry and large enterprise payments workflows.


Solutions Engineer Responsibilities:
  • Key experience and skills: Ecommerce, Payments Security (ideally PCI DSS), ERP (ideally SAP, Oracle), Hybris experience is ideal (Magento, Demandware)
  • Knowledge of electronic payments acceptance, payments security, PCI DSS
  • Knowledge of ecommerce, call center and online bill payment workflows
  • Technical and functional knowledge of ecommerce as it relates to the checkout and payments aspects (for example, HTML, iframe integration and web services)
  • Knowledge of the payment functionality of large enterprise ERPs, including SAP and Oracle
  • Deliver product and scenario demonstrations
  • Comfortably communicate with large enterprise clients at senior levels on business process, functional and technical subject matter
  • Explore and document technical, business and workflow requirements
  • Identify, propose and articulate solution design options in the context of optimal and alternate solutions
  • Articulate the functional and technical aspects of product solutions
  • Assist the sales person with Q&A related to an opportunity including support for RFP and RFI responses
  • Attend remote and in-person meetings and technical sessions
  • Internally document technical and project related requirements for use by professional services to generate SOWs
  • Create solution diagrams and workflow diagrams


Solutions Engineer Experience:
  • Bachelor’ s degree or a combination of education and experience in engineering, information systems, or business administration
  • 5+ years of payments industry experience, including two or more years in sales engineering or consulting
  • Proven technology skills, including web technologies (in order to architect solutions for web site checkout/payments and cross system integrations)
  • Outstanding interpersonal abilities, and strong written and verbal communication skills
  • Strong attention to detail with analytical and problem solving capabilities
  • Positive, up-beat, service-oriented personality
  • Willingness to travel (typically 30%-50%, but up to 75% or more at times)



John Hamilton
Manager of Recruiting

Interested in joining our Recruiting Team? At Resolution Technologies, we work to provide unrivaled quality and service to our clients and consultants. Please don't hesitate to contact me if you have any questions about this position.

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