Business Systems Analyst

Nashville, TN 37086

Posted: 10/16/2018 Job Number: 1543

Job Summary: 

Provides strategic business analysis to key stakeholders and customer. Works closely with business units to gain in-depth understanding of business strategy, processes, services, and the context in which the business operates. Gathers and translates business requirements into software solutions for the entire cycle of software development and implementation. Identifies, creates, and facilitates process design changes by conducting business and systems process analysis and design at a complex level. Researches, analyzes, documents and resolves related internal and external issues with customers. Facilitates project meetings and presentations to diverse audiences. Trains other IT associates for secondary application support, as well as business unit associates for primary customer support.

 

Essential Duties:
  • Analyzes and evaluates existing or proposed business systems and processes to identify and implement improvements and opportunities.
  • Translates business requirements into technical requirements including scope definition, detail and process flows for use by the development team.
  • Creates user stories/uses cases, process & data flows and scenarios to clearly communicate a set of functional requirements.
  • Writes functional specifications using a variety of tools including word processing, spreadsheets, and drawings.
  • Collaborates closely with developers to implement requirements.
  • Assists with developing QA test plans for accuracy and completeness. 
  • Assists in QA testing as needed, ensuring that the business requirements defined in the analysis phase are met by the new or changed information system.
  • Performs gap analysis of assigned functional specs, prototype and pre-production systems. 
  • Insures a smooth implementation of functionality into the production site.
  • Researches, analyzes, documents and resolves related internal and external issues with customers. 
  • Trains other IT associates for secondary application support, as well as business unit associates for primary customer support.
  • Maintains current knowledge of customer needs and strategies and acts as liaison between users, stakeholders, and development staff.
  • Creates and maintains issue logs, meeting minutes, meeting schedules, project summaries and updates

 

Knowledge, Skills and Abilities
  • Knowledge of Agile environments (Scrum, Kanban)
  • Knowledge of MS Office including Visio
  • Project management skills
  • Relationship building skills
  • Written and oral communication skills
  • Analytical skills
  • Client and customer management
  • Time management and prioritization skills
  • Interviewing and communications skills
  • Problem solving skills
  • Detail oriented with organizational skills
  • Technical understanding
  • Interpersonal skills
  • Understands and negotiates needs and expectations of multiple stakeholders

Amy Watson
Senior Technical Recruiter

I'm happy to connect you with your next career challenge. Whatever your needs are, we at Resolution Technologies promise to provide unrivaled quality and service. Please don't hesitate to contact me if you have any questions about this position.

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.