Inside Sales Representative

Atlanta, GA 30305

Posted: 11/12/2018 Job Category: All IT Skills Job Number: 1557

Title: Inside Sales Representative

Department: Sales Operations

Location: Atlanta, GA

Required Skills

Responsible for providing support during the sales process.  Provide support to sales organization and representatives and respond to customer and prospect queries.   Contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

  • Provide sales proposals
  • Provide troubleshooting assistance for customer orders and account statuses
  • Place orders
  • Track the shipment of final products according to customer requirements
  • Provide “ Registration” deal support
  • Provide data and guides to help the sales team
  • Develop and monitor performance indicators
  • Manage sales tracking tools and report on important information
  • Work with account managers to develop specific sales strategies
  • Stay up-to-date with new product and feature launches and ensure sales team is on board
  • Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
  • Suggest sales process improvements


Minimum Position Requirements:
  • Proven work experience as a Sales support specialist or Sales support associate
  • Hands on experience with ERP and CRM systems – ConnectWise Manage and Sell a plus
  • Proficiency with MS Office Suite
  • In-depth understanding of sales principles and customer service practices
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills
  • BS degree in Marketing or associates degree in relevant field a plus


Huge pluses:
  • From an Existing Cisco VAR
  • Familiar with Cisco Deal Registration
  • Familiar with Cisco Smartnet
  • 3+ years experience

Colin Anderson

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