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Salesforce Administrator

Wichita, KS 67226

Posted: 08/07/2019 Job Category: Salesforce Job Number: 1690

SALESFORCE ADMINISTRATOR

SALESFORCE ADMINISTRATOR ROLE RESPONSIBILITY
  • Responsible for targeted system configuration, implementation, and maintenance
  • Work collaboratively with targeted business stakeholders and other upstream and downstream functional teams
  • Generate system enhancement recommendations, leveraging internal best practices and industry standards
  • Formulate system solutions and technical design, working with broader IT team to ensure alignment with holistic system architecture
  • Perform user management, including optimization of roles, profiles, and permission sets
  • Support and maintain system integrations
  • Articulate streamlined solutions that leverage out of box functionality where possible, minimizing customization where possible
  • Perform declarative system maintenance and enhancements, owning and driving issues to resolution
  • Be involved with deployments and validation of Salesforce configuration and development changes
  • Work with internal resources about updates per each Salesforce Release, identifying potential implications and highlighting new features that may be leveraged to better serve the business
  • Proactively monitor the overall health of the system· Under the direction of the Head of North American CRM
  • Be a principle CRM representative in the Agile Development process, including:
    • Documenting user requirements
    • Providing input into feasibility assessments and potential solutions
    • Executing Salesforce.com configurations, including but not limited to field adds / changes, workflow rules, email templates, validation rules, report development, and legacy system cleanup
    • As necessary, serve as point person with third party developers working on the CRM system, documenting requirements, resolving roadblocks, etc.
    • Testing and QA of enhancements
  • Participate in and, where appropriate, lead major enhancements to technology related to the CRM
  • Maintain visibility on all configuration and development activity impacting the CRM environment, including activities occurring in functions that contribute their own manpower to the administration of the CRM

SALESFORCE ADMINISTRATOR THE IDEAL CANDIDATE
  • Configuration of Sales Cloud preferred
  • Salesforce.com ADM 201 certification required
  • 2+ years of experience of Salesforce Administration required
  • Sales or Service Cloud Consultant Salesforce Certification preferred
  • Sales Cloud implementation experience preferred
  • Salesforce Lightning configuration preferred
  • Familiarity with the Agile Development process preferred
  • 2+ years of experience in a business environment preferred
  • Strong communication skills. Proven ability to gain credibility with business stakeholders and to run interactions without supervision preferred

 

Charles Marzec

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