So sorry, this position is no longer available.
Please go ahead and submit your application. We may have other positions that would be the perfect fit for you.
Alternatively, you may want to apply to one of the following related jobs:
Resolution Technologies
http://www.resolution-tech.com/wp-content/uploads/2016/10/restech200x200.jpg
http://www.resolution-tech.com
http://www.resolution-tech.com
true
IT Operations Specialist (Desktop Support)
1200 Senate Street Suite 214 Columbia, SC 29201 US
Job Description
IT Operations Specialist (Desktop Support)
We promote a culture that is a fast-paced environment that supports high performance, exceptional work product, accountability and collaboration. The IT Operations Specialist serves as a strategic, innovative and emerging in a collaborative, fast-paced, and solutions-driven environment.
IT Operations Specialist (Helpdesk/Desktop Support) Job Responsibilities:
A bachelors degree in information technology, computer science, or a related technical field; or at least four (4) years of full-time experience in information technology administration or information security administration.
*Candidates must specifically meet the Agency Minimum Requirements or an equivalent combination of education and experience to be considered for this position.
Preferred Experience:
IT experience in a banking and/or financial organization.
We promote a culture that is a fast-paced environment that supports high performance, exceptional work product, accountability and collaboration. The IT Operations Specialist serves as a strategic, innovative and emerging in a collaborative, fast-paced, and solutions-driven environment.
IT Operations Specialist (Helpdesk/Desktop Support) Job Responsibilities:
- Assist IT personnel, end users and business partners to ensure that programs, systems, and equipment meet users needs and are understood by users. Provides IT services using methodical problem recognition, research, isolation and resolution steps.
- Must be able to handle basic IT issues including MS Office (Exchange O365 Email, Word, Excel), Active Directory, Abobe (PDF), iPhones, Windows desktops and pcs, Intune, end point devices including printers and copiers, Dell products, VOIP, and general networking.
- Should have prior experience working on an IT Service Desk.
- Participates in projects and initiatives to advance the operational effectiveness of the Office through cost savings, performance and customer satisfaction.
- Researches, tests and recommends technology based on best practices and how the agency uses technology. Manages resource requirements to balance user demands.
- Provides technical helpdesk and desktop support to the end users to identify, document and resolve technical issues involving the agencys software and hardware solutions.
- Serves as a subject matter expert and technical Liaison involving highly technical content, programs and/or applications to act as the liaison between the IT Division and assigned business areas interacting with end users to identify and document business requirements, to determine the best approach, to develop quality programs and detailed test plans, and to ensure all users are provided with adequate training.
- Provide project management and/or support to assigned agency divisions ensuring delivery of products that support the agency on time and to specification.
- Facilitates and leads assigned IT related functions to promote effective, efficient, transitional, educational and training operations for staff and personnel.
- Assists in the administration and continuing implementation of the agencys comprehensive Information Security Program Plan.
- Serve as an agency representative working with external partners, consultants, vendors, or other agencies to arrive at the most appropriate system or integration of multiple systems.
A bachelors degree in information technology, computer science, or a related technical field; or at least four (4) years of full-time experience in information technology administration or information security administration.
*Candidates must specifically meet the Agency Minimum Requirements or an equivalent combination of education and experience to be considered for this position.
Preferred Experience:
- IT Certifications such as A+, MCP, MCITP, Security+, ITIL, or any Service Desk certifications
IT Operations Specialist (Helpdesk/Desktop Support) Additional Requirements:
Knowledge of information technology concepts and principles; experience in information technology project management; experience in designing and implementing information technology solutions; knowledge of information security program development and maintenance, including information security concepts, principles, policies, and procedures; knowledge of applicable regulatory policies, standards, procedures, and controls (e.g., SCDIS-200, NIST, COBIT, FedRAMP); excellent documentation skills; and ability to explain information security concepts to audiences outside the field.
Must be comfortable in a fast paced and dynamic environment. Adaptability and flexibility regarding change and changing requirements are critical skills. Must be able to perform at high level in a team-oriented approach.
Must be able to safely lift and carry equipment, supplies, boxes, etc. weighing up to 45 lbs. Must be able to sit, stand, and walk for intermittent periods. Must be able to reach, bend, and twist at the waist to perform filing, desk work, and operate office equipment.
IT experience in a banking and/or financial organization.
Job Requirements
Active Directory
Meet Your Recruiter
Spencer Buko
I'm happy to connect with you on your next career challenge. Whatever your needs are, we at Resolution Technologies promise to provide unrivaled quality and service. Please don't hesitate to contact me if you have any questions about this position.
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Columbia, SC
Ready to take the next step in your career? Explore our job opportunities in the vibrant city of Columbia, South Carolina, where endless growth opportunities await. Known for its charming blend of southern hospitality, rich history, and bustling arts scene, Columbia offers a unique backdrop for professionals seeking to thrive in their careers. From the stunning Riverbanks Zoo and Garden to the historic South Carolina State House, this city has something for everyone. Discover a variety of cuisines, art galleries like 701 Center for Contemporary Art, catch a show at the Koger Center for the Arts, or cheer on the Gamecocks at Williams-Brice Stadium. Explore job listings in this dynamic region today and embrace the charm and opportunities Columbia has to offer!