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Enterprise Project Manager (Hybrid)

Columbia, SC 29201

Posted: 01/23/2026 Job Category: Program Project Manager Job Number: 3126

Job Description


Enterprise Project Manager Career Opportunity
Our client, who is a government entity is seeking a highly skilled and tenured Enterprise Project Manager. This position will lead teams that support business-critical eligibility and enrollment systems responsible for systems which facilitate Medicaid application intake and change processing, case maintenance, member management, eligibility determination and other support functions. This position also serves by directing and managing the implementation and administration/support of project collaboration products in use by the agency (currently Atlassian Suite).

Enterprise Project Manager Role and Responsibilities
  • Oversees and performs systems administration and support activities for Data Operations Hub, Member Management System, Atlassian Suite, and other supporting systems. To include communication and coordination with vendors, Office of Cyber Security, Enterprise Architecture, etc.
  • Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. These teams perform Production Support, Helpdesk, Interface Support, and Operational activities.
  • Identifies and mitigates operational issues and ensures decisions and actions are well-documented.
  • Handles internal and external escalations and requests and ensures they are satisfactorily resolved, communicating issues and outcomes to appropriate personnel. Ensures work is assigned appropriately and escalations are resolved in a timely and effective manner.
  • Ensures compliance with security (CMS, SSA, etc.) and monitors all findings and recommendations to completion. Serves as SME for system operations during audits and security tests.
  • Works with contract monitor to ensures SLAs are set and monitored.
  • Responds promptly to inquiries and ensures data operations support agency needs.
  • Promotes workforce engagement and a safe, professional, and productive work
  • environment for all team members.
  • Monitors product, support, and maintenance licensing and engages with contract monitors and Bureau Chief to procure and maintain licensing necessary to effectively support the agency's needs for the product.
  • Ensures licensing, infrastructure, and support needs are met.
  • Implements and monitors operational processes including change, release and incident management. Follows Standard Operating Procedures and alerts team when practice differs from SOP.
  • Identifies opportunities to streamline usage and reduce costs.
  • Produces dashboards and reports to communicate system status to leadership.
Enterprise Project Manager Required Skills and Experience
  • 3+ years of prior experience managing system operations and or administrative functions.
  • 3+ years of experience in project management – managing system operations and/or administrative functions.
  • Ability to provide incident management on call and after hours.
  • Ability to manage external vendors.
  • Experience managing a ticketing system for application support.
Enterprise Project Manager Preferred Skills and Experience
  • Prior experience managing operations of Medicaid Enterprise systems.
  • Ability to manage work and provide guidance to employees.
  • Ability to make presentations and prepare reports.
  • AWS Cloud Certifications
  • Atlassian Administration

Job Requirements

Enterprise Project Manager, Medicaid Enterprise Systems, AWS Cloud Certifications, Atlassian Administration

Meet Your Recruiter

Garrett Little
Technical Recruiter

I'm happy to connect with you on your next career challenge. Whatever your needs are, we at Resolution Technologies promise to provide unrivaled quality and service. Please don't hesitate to contact me if you have any questions about this position.       

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About Columbia, SC

Ready to take the next step in your career? Explore our job opportunities in the vibrant city of Columbia, South Carolina, where endless growth opportunities await. Known for its charming blend of southern hospitality, rich history, and bustling arts scene, Columbia offers a unique backdrop for professionals seeking to thrive in their careers. From the stunning Riverbanks Zoo and Garden to the historic South Carolina State House, this city has something for everyone. Discover a variety of cuisines, art galleries like 701 Center for Contemporary Art, catch a show at the Koger Center for the Arts, or cheer on the Gamecocks at Williams-Brice Stadium. Explore job listings in this dynamic region today and embrace the charm and opportunities Columbia has to offer!