https://JOBS.RESOLUTION-TECH.COM/ en-us Sr. MacOS JAMF Specialist (Contract)

We have a need for an onsite Sr. JAMF Engineer for a 6 months renewable engagement for a client in the financial sector.
The scope of the work below:
MacOS JAMF Specialist Scope/ Skillset needed:
 

• Need understanding of macOS systems management:
  • Client’s current macOS management
  • Requirements for macOS
  • MacOS use cases
  • macOS challenges

Skills and Qualifications:

• Expertise in macOS and iOS/iPadOS: Deep understanding of Apple's operating systems, including system settings, networking, and security features.
• Jamf Pro Proficiency: Experience with Jamf Pro, including its features for device management, security, and automation.
• Scripting and Automation: Ability to write scripts in Bash, Python, or AppleScript to automate tasks and workflows.
• Strong Problem-Solving Skills: Ability to troubleshoot device-related issues and identify root causes.
• Excellent Communication and Interpersonal Skills: Ability to communicate technical information clearly to both technical and non-technical audiences.

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#DICEJOBS ]]> Fri, 14 Aug 2026 00:00:00 EDT 0 Sr. Microsoft Power Platform Engineer

Detailed description of the job duties for an STC – Microsoft Power Platform:
Sr. Microsoft Power Platform Engineer Key Responsibilities

1. Solution Design and Development:
   • Design, develop, and implement solutions using Microsoft Power Platform tools (Power Apps, Power Automate, Power BI, and Dataverse).
   • Create custom connectors and APIs to integrate Power Platform solutions with external systems.
   • Ensure solutions align with business objectives and meet user requirements.
2. System Integration:
   • Collaborate with teams to integrate Power Platform solutions with Microsoft Dynamics 365, Azure services, and third-party platforms.
   • Develop seamless data flows across systems to ensure high-quality and secure integrations.
3. Optimization and Maintenance:
   • Monitor and optimize the performance of Power Platform applications.
   • Troubleshoot and resolve technical issues to ensure system reliability and efficiency.
4. Compliance and Security:
   • Implement security measures to protect data and ensure compliance with organizational policies.
   • Conduct regular audits and assessments to maintain system integrity.
5. Leadership and Collaboration:
   • Provide technical guidance and mentorship to junior engineers and team members.
   • Work closely with stakeholders to gather requirements and deliver solutions that drive business value.
6. Reporting and Analytics:
   • Develop dashboards and reports using Power BI to provide actionable insights.
   • Automate workflows and processes to enhance productivity and decision-making.
7. Continuous Improvement:
   • Stay updated with the latest Power Platform features and best practices.
   • Propose innovative solutions to improve existing systems and processes.

Essential qualifications for a Senior Power Platform Engineer role:
Sr. Microsoft Power Platform Engineer Technical Expertise

• Extensive experience with Microsoft Power Platform tools, including Power Apps, Power Automate, Power BI, and Dataverse.
• Proficiency in developing both model-driven and canvas apps.
• Strong understanding of integrating Power Platform solutions with Microsoft 365, Dynamics 365, and Azure services.
• Experience with custom connectors, APIs, and data gateways.
• Knowledge of database systems like SQL Server, Dataverse, or other relational databases.
• Familiarity with programming languages such as C#, .NET, JavaScript, or Python.
• Experience with Microsoft CoPilot and other AI tools.

Sr. Microsoft Power Platform Engineer Certifications

• Relevant Microsoft certifications, such as:
  • Microsoft Certified: Power Platform Developer Associate.
  • Microsoft Certified: Power Platform Solution Architect Expert.
  • Microsoft Certified: Azure Fundamentals or Azure Developer Associate.

Soft Skills

• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities to work with cross-functional teams.
• Leadership and mentoring experience to guide junior engineers.

Experience

• Proven track record of designing and implementing end-to-end Power Platform solutions.
• Hands-on experience with Agile methodologies and project management tools.
• Familiarity with compliance and security best practices in Power Platform development.

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#DICEJOBS
 ]]> Mon, 10 Aug 2026 00:00:00 EDT 0 ERP Application Administrator (Pentagon 2000) Career Opportunity
The Application Administrator is a critical player in application configuration, support, and training, and will join a team accountable for ensuring the digital systems are well controlled, operating effectively, aligned with business needs, and compliant with multiple regulations. This is a highly visible position working in all facets and within all levels of the business and is a great opportunity for someone who desires to be instrumental in system adoption and performance for years to come.

ERP Application Administrator (Pentagon 2000) Essential Duties and Responsibilities

• Responsible for all aspects of Pentagon 2000 technology support delivered to the end-user community.
• Oversee troubleshooting of the Pentagon 2000 platform and ensures the highest level of system performance, functionality, and optimization.
• Gain an understanding of business needs; research and implement solutions related to system features, functionality, configurations, and integrations.
• Stay current on Pentagon 2000 releases, available modules, and system enhancements and identify solutions to streamline business processes and support growth.
• Develop and deliver training to end-users for overall and role-specific functionalities.
• Provide oversight to contractors and consultants supporting ongoing project efforts.

ERP Application Administrator (Pentagon 2000) Required Experience and Qualifications

• Experience with Pentagon 2000 (or similar) and ERP best practices.
• Experience with reporting software like Power BI and SSRS.
• Programming language knowledge in SQL, HTML, CSS, C#, .NET, JavaScript.
• Experience with Microsoft Office applications, particularly Excel.
• Possess strong business acumen and sound judgment/decision-making skills.
• Quick learner with a positive attitude, professional demeanor, and strong analytical and troubleshooting skills.
• Comfortable taking initiative and working independently to achieve successful results with minimal guidance.
• Confidently handle multiple projects simultaneously, prioritize work effectively to meet deadlines, and see tasks through to completion.
• Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization including Change Management skills.
• Ability to establish and maintain effective working relationships with people inside and outside the organization.
• Bachelor's degree in Management Information Systems, Computer Science, Engineering, Information Technology, or other IT disciplines with 3 years of experience with enterprise ERP systems; or equivalent combination of education and/or experience.

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#DICEJOBS]]> Thu, 06 Aug 2026 00:00:00 EDT 0 Senior Director of Application Support, Americas | Cloud & On-Premise
Lead a large, multi-disciplinary Customer Support organization responsible for the full SaaS product portfolio across On-Premise and Cloud environments. This role oversees Tier 2-3 engineering teams, a group of Technical Account Managers, and offshore support operations, totaling approximately 60 support professionals across multiple global sites.

Senior Director of Application Support, Americas | Role & Responsibilities

• Lead and manage Tier 2, and Tier 3 support teams, including offshore operations (approximately 60 engineers).
• Own end-to-end customer support for Cloud and On-Premise customers across the Americas.
• Strengthen customer relationships and drive measurable improvements in CSAT and customer loyalty.
• Ensure strict adherence to SLAs, KPIs, and contractual service commitments.
• Drive Continuous Improvement initiatives by analyzing field issues and implementing corrective actions.
• Deliver exceptional service quality, communication, and technical resolutions.
• Build strong cross-functional partnerships with Professional Services, R&D, Cloud Operations, and Product teams.
• Manage customer engagement and escalation processes, ensuring timely, transparent, and effective resolution of critical issues.
• Build, inspire, and retain a high-performing team within the America region, including matrix-managed environments.
• Lead initiatives to reduce backlog, improve operational efficiency, and optimize support processes.

Senior Director of Application Support, Americas | Knowledge & Qualifications

• Degree in Computer Science, Industrial/Electronic Engineering, or equivalent deep technical experience in IT, infrastructure, and complex system integrations.
• Experience in the Financial Market Compliance is a major plus.
• 7+ years of leadership experience managing support organizations, including large engineering teams.
• 5+ years in customer-facing or outbound engagement roles.
• Proven experience managing complex, enterprise-scale systems.
• Demonstrated ability to lead teams in cross-functional and matrix environments.
• Outstanding leadership, communication, and interpersonal skills.
• Strong customer-facing capabilities.
• 5+ years of experience supporting Cloud functions and solutions.
• Experience in organizations that made transformation from On-Prem to Cloud.

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#DICEJOBS]]> Wed, 05 Aug 2026 00:00:00 EDT 0 Global Manager, IT Employee Services
The Global Manager, IT Employee Services leads our worldwide employee technology support organization, overseeing the 24/7 Global Service Desk (Tier 1), three regional Tech Support teams (EMEA/IL, Americas, and APAC) and the Mobile Team. This leadership role owns all employee support channels, including chat, portal, onsite, and remote services, while driving exceptional employee experiences and operational excellence. The position is responsible for advancing automation and AI support strategies, unifying global processes and tools, and partnering closely with IT, Security, HR, Facilities, and Engineering to deliver a seamless, modern, and scalable support ecosystem.

Global Manager, IT Employee Services Impact Areas

Operational Excellence & Proactive Strategy:

• Proactive Service Evolution: Transition from reactive troubleshooting to a preventative service model by leveraging deep data analytics and trend forecasting to resolve issues before they impact the business.
• Scalable Global Infrastructure: Architect robust staffing models and readiness plans to ensure seamless, 24/7 global operations across all time zones.
• Strategic Process Ownership: Drive the maturity of ITSM practices (Incident, Request, Problem, Knowledge, and Change Management) to ensure operational stability and governance.
• Performance Benchmarking: Establish and monitor high-impact KPIs, including FCR, MTTR, CSAT, NPS, and SLA/SLO compliance, to maintain a culture of continuous improvement. Use AI technologies to enhance self-service, streamline knowledge management, and create intuitive, frictionless digital experiences for a global workforce.

Professional Team Development:

• High-Performance Leadership: Lead and mentor a distinguished, professional Global Service Desk (GSD) team, fostering a culture of technical excellence, empathy, and professional growth.
• Executive-Grade Support: Cultivate a team capable of providing white-glove support for executive leadership and key stakeholders, ensuring zero-friction technology experiences.
• Knowledge & Documentation Standards: Maintain a gold-standard repository for ticketing and technical documentation, promoting a culture of collaborative knowledge sharing and rapid onboarding.

Innovation & Digital Transformation:

• Next-Gen Automation: Accelerate the digital roadmap by expanding AI-driven virtual agents, sophisticated automation workflows, and intuitive self-service portals to reduce manual overhead.
• Cross-Platform Technical Mastery: Ensure the team delivers elite troubleshooting across a diverse ecosystem of devices (macOS, Windows, Mobile) and enterprise platforms.
• Strategic Stakeholder Alignment: Serve as a confident liaison between IT and business units, translating complex technical data into strategic insights that drive organizational value.
• Crisis & Vendor Management: Expertly manage major incidents and business communications while nurturing strategic vendor partnerships to ensure the highest tier of service delivery.

Global Manager, IT Employee Services Required Qualifications

• Bachelor's degree in information technology or a related field preferred.
• 8 to 12+ years of experience in IT Support or IT Operations, including 4 to 6+ years leading global or multi-site teams.
• Demonstrated ability to leverage operational metrics to drive improvements in the employee technology experience.
• Strong ITSM expertise with a solid technical foundation; familiarity with automation, self-service, and AI driven support models.
• Proven experience implementing AI-driven support models, including virtual agents, predictive issue detection, intelligent routing, and automated remediation workflows to elevate the employee support experience.
• Demonstrated ability to design and scale automation frameworks within ITSM platforms, reducing manual workload and increasing first contact resolution.
• Exceptional communication, leadership, and stakeholder management skills.

Global Manager, IT Employee Services Preferred Qualifications

• Experience managing follow the sun operations and supporting distributed global teams.
• Proven success developing or scaling executive level/VIP support programs.
• Track record of leading continuous improvement initiatives to enhance service quality and operational efficiency.

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#DICEJOBS]]> Tue, 04 Aug 2026 00:00:00 EDT 0 Service Desk Engineer (Tier 1) ***Role will be onsite 5 days per week and move to a 3/2 hybrid set up after 6 months of training based upon performance***

Service Desk Engineer Position Summary The Service Engineer (Tier 1) is responsible for delivering timely, professional, and high-quality technical support to our Consulting clients. This role serves as the first point of contact for end users seeking technical assistance and is responsible for troubleshooting common hardware, software, Microsoft 365, and networking issues while delivering an exceptional customer experience.

The Service Engineer (Tier 1) is expected to efficiently assess customer issues, resolve incidents whenever possible, and appropriately escalate more complex technical problems to higher-tier engineers. Success in this role requires strong customer service skills, excellent communication, attention to detail, and a commitment to following established processes and service standards.

This position plays a critical role in ensuring client satisfaction by maintaining ownership of support requests, communicating proactively with customers, and contributing to the overall success of the Service Desk. Service Desk Operations

• Serve as the first point of contact for inbound client requests via phone, email, and ticketing system.
• Answer customer calls professionally, assess technical issues, and determine the appropriate resolution path.
• Troubleshoot and resolve common hardware, software, printer, Microsoft 365, password, workstation, mobile device, and basic network issues.
• Escalate incidents requiring advanced technical expertise to Tier 2 or Tier 3 engineers following established escalation procedures.
• Maintain ownership of assigned tickets until resolution or proper handoff.
• Ensure tickets are accurately documented, updated, and progressed according to company standards.
• Meet Service Level Agreement (SLA) expectations for response times, communication, and ticket resolution.
• Provide customers with timely updates throughout the lifecycle of every support request.
• Participate in daily ticket triage and assist in maintaining a healthy Service Desk queue.
• Follow established Standard Operating Procedures (SOPs), documentation standards, and security policies.
• Assist with workstation setup, new user onboarding, and basic equipment deployment.
• Participate in the rotating on-call schedule as assigned.

  Technical Support Responsibilities

• Diagnose and resolve first-level technical issues involving Windows/macOS workstations, Microsoft 365, email, printers, mobile devices, VPN, networking, and remote support tools.
• Perform basic troubleshooting before escalating issues.
• Monitor and review security alerts or suspicious activity and escalate according to company procedures.
• Review client outages and communicate appropriately with leadership and senior engineers.
• Assist with endpoint provisioning, software installations, updates, and system configuration.
• Document troubleshooting steps and resolutions to improve the knowledge base.

Customer Experience

• Deliver a professional, courteous, and positive support experience on every customer interaction.
• Demonstrate empathy, patience, and professionalism while resolving technical issues.
• Communicate technical information clearly to users with varying technical abilities.
• Keep customers informed with regular updates until issues are resolved.
• Build trust by taking ownership of customer issues and following through on commitments.
• Provide basic user education and training when appropriate.

Team Collaboration

• Work closely with Tier 2, Tier 3, Project Engineers, and leadership.
• Ask questions, seek guidance, and actively learn from senior engineers.
• Share knowledge and contribute to continuous improvement initiatives.
• Participate in team huddles, technical discussions, and training sessions.
• Support teammates during periods of high ticket volume.

Documentation & Process

• Maintain complete, accurate, and detailed ticket documentation.
• Record troubleshooting steps, customer communications, and resolutions.
• Follow documentation standards to ensure continuity of support.
• Contribute to knowledge base articles and internal documentation.
• Identify recurring issues and recommend improvements.
• Follow all security, compliance, and client confidentiality requirements.

Qualifications

• 0–2 years of Help Desk, MSP, or customer service experience preferred.
• Strong customer service and communication skills.

 

• Basic knowledge of Windows 10/11, Microsoft 365, Active Directory/Entra ID, networking fundamentals, and remote support tools.
• Strong organizational and time management skills.
• Ability to work effectively in a fast-paced MSP environment.
• Experience with ConnectWise Manage or similar PSA preferred.
• CompTIA A+, Network+, Microsoft Fundamentals, or equivalent experience is a plus.

Preferred Traits

• Positive, team-first attitude.
• Strong analytical and problem-solving mindset
• Strong customer service mindset.
• Excellent verbal and written communication skills.
• Strong sense of ownership and accountability.
• Curious with a desire to continuously learn.
• Calm and professional under pressure.
• Detail-oriented and process-driven.
• Adaptable to changing technologies.
• Demonstrates integrity and professionalism.

Performance Expectations

• Meets or exceeds SLA response times.
• Maintains high-quality ticket documentation.
• Provides proactive customer communication.
• Demonstrates continuous technical growth.
• Escalates issues appropriately.
• Contributes positively to team collaboration.
• Delivers an exceptional customer experience.
• Maintains consistent ticket ownership.

Reporting Structure The Service Engineer (Tier 1) reports directly to the Service Desk Supervisor and works closely with Tier 2 Engineers, Tier 3 Engineers, Project Engineers, and the Chief Operations Officer (COO) to deliver exceptional client support.

This role does not include supervisory or HR responsibilities.

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#DICEJOBS ]]> Thu, 30 Jul 2026 00:00:00 EDT 0 Lead Java & AI Software Engineer Career Opportunity
We are currently seeking a dynamic individual with high energy and drive to join our Workforce Management (WFM) development team as a Lead Java & AI Software Engineer. This engineer will primarily focus on server-side component design, development, testing, and implementation. Experience with client-side development is a plus. This engineer will work in an agile development environment and follow agile processes and practices. As part of our AI-forward engineering culture, this role also takes ownership of the AI development environment including coding agents, tools, workflows, and infrastructure to maximize engineering velocity, quality, and consistency.

Lead Java & AI Software Engineer Role and Responsibilities

• Design and develop quality, proficient, and well-documented technical solutions that satisfy business requirements and meet corporate architectural standards.
• Own and continuously improve the AI development environment including coding agents, tools, workflows, and infrastructure to maximize engineering velocity, quality, and consistency.
• Design, build, and optimize coding agents, prompts, and workflows.
• Define and maintain instructions, skills, plugins, and tool integrations.
• Connect tools into a cohesive agentic development pipeline.
• Enable Spec-Driven Development using AI (from idea to spec to implementation to validation).
• Develop solid unit, integration, and automation tests according to organizational standards.
• Assist in troubleshooting and maintenance of existing software applications; identify and implement additional improvements when warranted; work with external stakeholders as needed.
• Develop technical models/designs for assigned components.
• Contribute to and drive technological and architectural decisions.
• Participate in reviewing design and code for other team members.
• Gets team to a high-performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
• Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision-making and support organizational project or product teams.
• Contributes to the advancement and improvement of Agile practices within the organization.

Lead Java & AI Software Engineer Required Skills and Experience

• Minimum 10+ years of professional Java web application development. Will consider qualified 6 to 9 year engineers for potential senior-level position.
• Deep interest and hands-on experience with AI coding tools and LLM-based systems.
• Experience working with agents, prompts, MCP/tools, or similar ecosystems.
• Comfortable working at low-level detail including tokens, context windows, latency, and tool orchestration.
• Expertise in server-side development using Hibernate, Spring, Web Services (REST) in Java including server-side testing using JUnit, Mockito/EasyMock.
• Experience in web application development using Angular, HTML5, CSS, jQuery, JavaScript, Spring MVC, and in Unit/E2E testing with Cucumber, Selenium, Playwright is a huge plus.
• Experience with AI-assisted development tools (GitHub Copilot, ChatGPT, Claude, or similar) and ability to effectively integrate generative AI into the software development lifecycle for code generation, debugging, and optimization.
• Good to have experience in "Vibe Coding" methodologies including rapid prototyping, iterative development, and creative problem-solving approaches that leverage AI assistance to accelerate development velocity.
• Proven track record of driving technical innovation within development teams, including evaluation and adoption of emerging technologies, process improvements, and mentoring others on cutting-edge development practices.
• Experience with AWS is a plus.
• Demonstrated experience with multi-tier web application development.
• Hands-on experience with Continuous Integration and Test-Driven Development.
• Experience with JBoss or Tomcat.
• Prior experience with MAVEN and Jenkins is a plus.
• Good knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement).
• Undergraduate degree in Computer Science, Engineering, or a related subject.

Lead Java & AI Software Engineer Desired Personal Attributes

• Excellent communication and interpersonal skills.
• Self-motivated and flexible.
• Demonstrates resilience and adaptability when working within organizational constraints, legacy systems, or established processes that cannot be immediately changed.
• Shows ability to find creative solutions and deliver value within existing limitations while building consensus for future improvements.
• Superior analytical and problem-solving abilities.
• Maintains a positive attitude and constructive approach when faced with bureaucratic processes, technical debt, or resistance to change.
• Leads, collaborates, and coordinates with others to ensure significant results.
• Detail-oriented with excellent organizational skills.

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#DICEJOBS]]> Wed, 29 Jul 2026 00:00:00 EDT 0 Network & Desktop Field Engineer

Network & Desktop Field Engineer Position Overview
This highly mobile, customer-facing role requires an adaptable IT professional capable of managing both physical hardware and cloud environments. The primary objective is to minimize client downtime while maintaining excellent communication and adhering strictly to travel and service schedules.
The Network & Desktop Field Engineer will act as the primary, hands-on technical point of contact across various regional or national client sites. Requiring extensive weekly travel, this role combines "white-glove" customer service with advanced troubleshooting across hardware, software, user identity, and network infrastructure.
Network & Desktop Field Engineer Core Responsibilities
Onsite Hardware & Infrastructure Support

• Provide break-fix support for desktops, laptops, printers, and peripheral devices across client sites.
• Provision, image, and deploy new hardware using modern endpoint management tools.
• Perform physical network deployment, including the installation, organization, and securing of network racking and network hardware.
• Run, terminate, test, and label copper and fiber network cabling according to industry standards.
• Troubleshoot and configure critical network devices like routers and switches to maintain local site connectivity.
• Perform routine data center and network tasks, including rack/stack, cable management, and escorting third-party vendors.
• Conduct periodic physical hardware audits and maintain accurate local inventory records.

Cloud Identity & Device Management

• Manage and administer user identities, access, and permissions in Active Directory and Azure Active Directory (Entra ID).
• Enroll, configure, and secure endpoints utilizing Microsoft Intune.
• Troubleshoot Exchange and Microsoft 365 application issues (e.g., Outlook connectivity, Teams, and OneDrive).
• Ensure device compliance, configure policies, and support OS troubleshooting for Windows environments.

Travel, Logistics & Service Management

• Execute extensive weekly travel (driving or flying) to client sites and branch offices based on dispatch requirements.
• Track and manage all incidents, service requests, and hardware replacements using ITSM platforms like ServiceNow or Jira.
• Ensure all on-site work adheres to defined Service Level Agreements (SLAs), company security policies, and compliance standards.
• Create and update technical documentation, trip reports, and service logs.

Network & Desktop Field Engineer Qualifications & Requirements

• Certifications: CompTIA A+ and relevant Microsoft Certifications (e.g., Modern Desktop Administrator Associate, MCSA, or MCSE) are required. CCNA, Network+, and other network certifications are not required but are a major plus.
• Experience: 3–5 years of proven, hands-on experience in desktop field support, network deployment, or a related endpoint engineering role.
• Technical Skills: Advanced proficiency in Windows OS troubleshooting (Windows 10/11). Deep working knowledge of Active Directory, Group Policy, and Intune. Strong foundational knowledge of network infrastructure including DHCP IP assignment, DNS, VPN, Wi-Fi, subnet masks, and VLAN configuration.
• Soft Skills: Exceptional problem-solving skills, the ability to work independently without direct supervision, and the stamina to manage a demanding weekly travel schedule.
• Physical/Logistical: Must have a valid driver's license, the ability to lift up to 50 lbs, and a reliable, ready-to-travel status.

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 ]]> Mon, 27 Jul 2026 00:00:00 EDT 0 Sr Active Directory / Entra ID Engineer

Sr Active Directory / Entra Engineer POSITION SUMMARY
We are seeking a Senior Active Directory / Entra Contractor position to serve as the technical authority for Customer enterprise identity and directory services. This role owns the architecture, design, and engineering of our on-premises Active Directory and Microsoft Entra ID (Azure AD) environments, ensuring a secure, highly available, and standards-based hybrid identity platform.
This engineer will architect identity solutions from the ground up — designing forest and tenant strategies, leading migrations and consolidations, and hardening the identity fabric against modern threats. The ideal candidate blends deep hands-on directory expertise with the ability to translate business requirements into scalable, well-documented reference architectures.
Sr Active Directory / Entra Engineer KEY RESPONSIBILITIES
Architecture & Design

• Design and own enterprise Active Directory and Entra ID architectures, including forest and domain design, tenant strategy, organizational unit structure, and Group Policy frameworks.
• Produce reference architectures, design documents, and standards that guide the build-out and ongoing evolution of the enterprise identity platform.
• Define the target-state hybrid identity model, including directory synchronization, authentication methods, and coexistence strategy.

Entra ID & Cloud Identity

• Engineer and administer Microsoft Entra ID, including Conditional Access, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and application registrations.
• Configure and optimize Entra Connect and hybrid identity synchronization, password hash sync, pass-through authentication, and federation.
• Advance the organization toward a Zero Trust identity model across cloud and on-premises resources.

Migrations & Consolidations

• Lead tenant-to-tenant (T2T), domain, and on-premises migrations and consolidations, including planning, sequencing, and execution.
• Perform current-state discovery of identities, groups, mailboxes, and access dependencies, and translate findings into migration plans.
• Utilize enterprise migration tooling such as Quest On Demand Migration, ShareGate, and native Microsoft tooling.

Security & Governance

• Harden Active Directory and Entra ID against modern identity threats, applying tiered administration, privileged access controls, and secure baselines.
• Implement and manage Privileged Identity Management (PIM), identity governance, access reviews, and least-privilege models.
• Support certificate services and public key infrastructure (PKI), auditing, and compliance requirements as they relate to identity.
• Partner with the Security team on incident response, remediation, and continuous improvement of the identity security posture.

Operations & Collaboration

• Serve as the senior escalation point for complex directory, authentication, and access issues.
• Automate operational tasks and reporting using PowerShell and the Microsoft Graph API.
• Document standards and mentor junior engineers, elevating the team's identity engineering capability.

Sr Active Directory / Entra Engineer REQUIRED QUALIFICATIONS

• Seven or more years of enterprise experience engineering and supporting Active Directory, with demonstrated ability to architect AD solutions end to end.
• Deep expertise with Microsoft Entra ID, hybrid identity, and Entra Connect in large, complex environments.
• Proven track record designing and executing directory migrations and consolidations, including tenant-to-tenant scenarios.
• Strong command of identity security concepts: Conditional Access, MFA, PIM, tiered administration, and Zero Trust principles.
• Advanced PowerShell scripting and automation skills, and familiarity with the Microsoft Graph API.
• Excellent documentation skills and the ability to communicate complex identity designs to technical and business stakeholders.

Sr Active Directory / Entra Engineer PREFERRED QUALIFICATIONS

• Relevant certifications such as Microsoft Certified: Identity and Access Administrator Associate (SC-300), Azure Solutions Architect Expert, or Enterprise Administrator Expert.
• Experience with Active Directory Certificate Services (AD CS) and enterprise PKI.
• Familiarity with Microsoft Purview, Intune, and endpoint identity integration.
• Exposure to identity governance platforms and third-party migration tooling such as Quest, ShareGate, and PowerSyncPro.

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 ]]> Thu, 23 Jul 2026 00:00:00 EDT 0 Junior to Mid-level Active Directory / Entra Engineer

Junior to Mid-level Active Directory / Entra Engineer POSITION SUMMARY
We are seeking a Junior Active Directory / Entra Contractor to join our Modern Workspaces delivery team in support of a customer project. This is an early-career, hands-on role for an engineer who is building depth in enterprise identity and Microsoft 365 technologies while contributing to real client engagements.
Working alongside senior consultants, you will support the delivery of an Active Directory and Microsoft Entra ID (Azure AD) project — assisting with discovery, configuration, migration execution, testing, and documentation.
Junior to Mid-level Active Directory / Entra Engineer KEY RESPONSIBILITIES
Delivery & Execution

• Support senior consultants in delivering Active Directory and Microsoft Entra ID engagements, including configuration, testing, and validation tasks.
• Execute assigned migration and administration tasks under guidance, following established runbooks and checklists.
• Perform quality-control (QC) checks and validation on migrated users, mailboxes, and data.

Identity & Cloud

• Assist with day-to-day administration of Active Directory and Microsoft Entra ID, including users, groups, and Group Policy.
• Help configure Entra ID features such as Conditional Access, Multi-Factor Authentication (MFA), and Single Sign-On (SSO) under senior direction.
• Support hybrid identity synchronization through Entra Connect and related tooling.

Migrations

• Support tenant-to-tenant (T2T) and on-premises migrations, including batch execution, user staging, and tracking.
• Assist with current-state discovery of identities, groups, mailboxes, and file data, and help maintain migration inventories and trackers.
• Gain hands-on experience with enterprise migration tooling such as Quest On Demand Migration and ShareGate.

Learning & Collaboration

• Build and maintain clear technical documentation, checklists, and status updates.
• Automate routine tasks using PowerShell, growing scripting skills over time.
• Communicate progress and blockers proactively to project leads and teammates.
• Actively pursue certifications and skills development toward a senior engineering track.

REQUIRED QUALIFICATIONS

• One to three years of IT experience, including hands-on exposure to Active Directory and/or Microsoft 365 administration.
• Foundational understanding of directory services, identity concepts, and Windows Server environments.
• Familiarity with Microsoft Entra ID (Azure AD) and core Microsoft 365 workloads such as Exchange Online, OneDrive, and Teams.
• Basic PowerShell scripting ability and a willingness to develop automation skills.
• Strong problem-solving skills, attention to detail, and clear written and verbal communication.
• Eagerness to learn in a fast-paced, client-facing delivery environment.

Junior to Mid-level Active Directory / Entra Engineer PREFERRED QUALIFICATIONS

• Relevant certifications or active progress toward them, such as Microsoft 365 Fundamentals (MS-900), Azure Fundamentals (AZ-900), or Identity and Access Administrator Associate (SC-300).
• Exposure to identity or mailbox migration projects, including tenant-to-tenant scenarios.
• Familiarity with Conditional Access, MFA, and basic identity security concepts.
• Experience with Intune, Microsoft Purview, or endpoint management is a plus.

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#DICEJOBS
 ]]> Thu, 23 Jul 2026 00:00:00 EDT 0 VP, Global Engineering and Automation Enablement

***This role is onsite.***

VP, Global Engineering and Automation Enablement Role Overview
We are seeking a senior Technology Leader to own the architecture, scalability, and intelligent automation of our core FinTech platforms. This role is responsible for designing large-scale, cloud-native, distributed systems while leveraging AI-driven automation to improve platform efficiency, reliability, and operational scale.
The ideal candidate combines deep expertise in platform architecture and distributed systems with a strong point of view on using AI to automate infrastructure operations, optimize performance, and enable predictive, self-healing platforms. This is a highly technical leadership role with material influence over how the platform scales as the business grows.
VP, Global Engineering and Automation Enablement Key Responsibilities
Platform Architecture & Technical Strategy

• Own the end-to-end platform architecture supporting core FinTech products and transaction flows
• Define architectural standards for scalability, performance, resiliency, and system composability
• Lead evolution from tightly coupled or monolithic systems toward distributed, service-oriented platforms
• Establish clear system boundaries, ownership models, and architectural governance
• Define and execute a multi-year platform roadmap aligned with growth, transaction scale, and product velocity

Scalability & Distributed Systems

• Design platforms capable of handling high transaction volumes, burst traffic, and sustained throughput
• Guide horizontal scaling strategies across compute, storage, data, and messaging layers
• Lead architectural decisions around sharding, partitioning, caching, asynchronous processing, and concurrency
• Continuously improve latency, throughput, and resource efficiency across the platform
• Enable multi-region and multi-environment scalability where required

Cloud & Infrastructure Architecture

• Architect cloud platforms (AWS, Azure, or GCP) optimized for scale, availability, and operational efficiency
• Define reference architectures for containerized workloads, microservices, and distributed runtimes
• Lead Kubernetes and container platform adoption and standardization
• Mature Infrastructure as Code (Terraform, CloudFormation, etc.) for consistent, scalable environments
• Own capacity modeling, growth forecasting, and infrastructure lifecycle planning

AI-Driven Automation & Intelligent Platforms

• Apply AI and machine learning techniques to automate platform operations and decision-making
• Use AI for:
  • Capacity forecasting and demand prediction
  • Anomaly detection in platform performance and system behavior
  • Automated root-cause analysis and incident correlation
  • Predictive scaling and infrastructure optimization
• Drive adoption of self-healing platform patterns where systems can respond automatically to failure or degradation
• Enable data pipelines, feature stores, and runtime environments required to support AI-enabled platform services
• Partner with data and engineering teams to productionize AI capabilities within core platform workflows

Platform Engineering & Developer Enablement

• Build shared platform capabilities that abstract complexity and enable product teams to scale independently
• Provide self-service infrastructure, golden paths, and opinionated platform tooling
• Standardize CI/CD, runtime environments, observability, and deployment patterns
• Reduce friction and cognitive load for application teams through strong platform design
• Measure and improve developer experience as a platform outcome

Reliability, Performance & Intelligent Operations

• Lead SRE practices focused on scalability, automation, and operational maturity
• Define and track SLIs/SLOs centered on throughput, latency, availability, and platform health
• Establish advanced observability (metrics, tracing, logging) as inputs to AI-driven insights
• Lead analysis of scaling failures, performance bottlenecks, and systemic inefficiencies
• Drive continuous improvement toward predictable, automated, and resilient operations

Required Qualifications

• 10+ years of experience designing and operating large-scale distributed systems
• 5+ years in senior technical leadership roles (Director, Principal, VP, or equivalent)
• Deep expertise in platform architecture, cloud-native design, and system scalability
• Strong hands-on experience with AWS, Azure, or GCP
• Proven experience with microservices, event-driven architectures, and distributed data systems
• Solid background in Infrastructure as Code and automation-first platform design
• Experience applying AI/ML concepts to operational or platform use cases

Preferred Qualifications

• Experience with high-volume transaction processing or real-time systems
• Strong Kubernetes and container platform experience
• Experience with event streaming platforms (Kafka or equivalent)
• Background modernizing legacy platforms at scale
• Experience with AI-assisted operations, AIOps, or intelligent monitoring platforms

Key Competencies

• Systems-level architectural thinking with a strong scalability mindset
• Ability to blend platform engineering and AI automation into practical solutions
• Technical credibility with senior engineers, architects, and leadership
• Pragmatic decision-maker who balances ideal architecture with real-world constraints
• Strong communicator who can translate technical strategy into business impact

30-60-90 Day Success Plan
First 30 Days – Understand & Assess

• Develop deep understanding of current platform architecture and scaling limits
• Review system topology, transaction paths, and performance characteristics
• Identify opportunities for automation, AI-driven optimization, and architectural simplification
• Build strong relationships across engineering, data, and product leadership

Days 31–60 – Architect & Automate

• Define target-state platform architecture with explicit scalability patterns
• Prioritize architectural improvements with the highest scale and automation leverage
• Introduce AI-enabled insights into observability, capacity, or incident analysis
• Establish platform standards, reference architectures, and design principles

Days 61–90 – Scale & Industrialize

• Deliver measurable improvements in throughput, latency, and platform stability
• Advance automation toward self-service, self-scaling, and self-healing capabilities
• Roll out platform-level AI automation for operations and performance optimization
• Finalize a multi-year platform and AI-automation roadmap
• Establish a culture of building intelligent systems designed to scale by default

#RT
#DICEJOBS
 ]]> Thu, 23 Jul 2026 00:00:00 EDT 0 Mainframe Solution Architect

Mainframe Solution Architect About this Position
Mainframe Solution Architect as a member of the Enterprise Architecture Team with principle focus on IBM Mainframe Applications and Solutions
Mainframe Solution Architect Responsibilities & Qualifications
The Mainframe Solution Architect is responsible for translating business requirements into technical solutions for complex applications that are implemented on IBM Mainframe, but also including integrations with other platforms. They work directly with Application Architects and MF development teams to implement those solutions and assist in delivering them into production. They are responsible for communicating Architecture and Enterprise standards and best-practices and ensuring they are reflected in the MF applications and integrations. The Architect is proficient in the COBOL programing language, DB2 SQL and zOS. They have an understanding of basic Enterprise Design Patterns and how to apply them. They provide technical leadership across teams and play a key role in transitioning MF workloads to other platforms such as Kubernetes, and as part of a larger Digital Transformation and Modernization effort.
Mainframe Solution Architect Knowledge, Skills, and Abilities

• Must have 15+ years of proven experience driving solutions for large complex Mainframe applications.
• Must be an expert in Multi-Layered application stacks.
• Must be proficient in Networking and Security.
• Must have excellent written and verbal communication skills.
• Must possess excellent diagrammatical skills. Must be able to lead by example.
• Working understanding of Enterprise Design Patterns and when to apply them
• Requires excellent experience with IBM MainFrame and zOS.
• Knowledge of zOSMF is a plus.
• Experience with Image Copy / reorg/ load /unload utilities is desirable.
• Must have direct Experience with RACF, and how it protects DB2 resources, CICS transactions.
• Experience with SERVAUTH is a must.
• Experience with scalability and concurrent processing. 
• Experience working with large development teams and other Architects.
• Extensive Experience programming in COBOL, CICS and also using DB2, especially with SQL, indexes and explain plans
• Must be an expert in navigating IBM MainFrame, developing MF applications using COBOL, Assembler, and JCL.
• Working understanding of zOS connect is highly valuable.
• Having skills with Python or Java is a plus.
• Working knowledge of modern NoSQL databases, such as MongoDB, and cloud solutions such as DataBricks desirable. 

Our Benefits:

• Day one health, dental, and vision insurance
• 401(k) Plan with competitive employer match
• Vacation, sick, holiday and volunteer time off
• Life and disability insurance
• Flexible Spending Account & Health Savings Account
• Professional development
• Tuition reimbursement
• Company-sponsored social and philanthropy events

#RT
#DICEJOBS
 ]]> Fri, 17 Jul 2026 00:00:00 EDT 0 Senior Trade Compliance Specialist Career Opportunity
The Senior Trade Compliance Specialist is a member of the Foreign Trade Department working closely with the Manager to complete compliance objectives across all U.S. and international locations to support the company's business operations. Independently manages all day-to-day work while contributing to higher level projects as assigned by the Manager.

Senior Trade Compliance Specialist Essential Duties and Responsibilities

• Ensure the departments daily responsibilities are completed and addressed in a timely manner.
• Disseminate guidance and direction on trade compliance requirements.
• Determine jurisdiction and export classification of products, technical data, and services.
• Engage in inquiries to identify and reconcile trade compliance issues.
• Maintain expert level knowledge of U.S. trade laws and regulations.
• Generate U.S. Department of Commerce and U.S. Department of State applications.
• Assist in the development and implementation of foreign trade related processes, programs, and resources.
• Direct audits of trade compliance processes and requirements.
• Serve as interface and external spokesperson on trade compliance related matters.
• Assist in the development and presentation of trade compliance training.
• Assist in training new trade compliance personnel.
• Other items as assigned by the Director and Manager of Foreign Trade.

Senior Trade Compliance Specialist Required Knowledge, Skills, and Abilities

• Due to U.S. export control laws, must be a U.S. citizen, permanent resident or have protected status.
• Possesses knowledge of U.S. trade laws and regulations. Specifically, an expert level of knowledge and understanding of the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR).
• Must have a technical background - i.e., understanding manufacturing processes, technical drawings, materials, electronics and units of measure.
• Must be proficient with Microsoft Word, Excel and Access.     
• Capable of working independently, as well as collaboratively with corporate and business personnel.

Senior Trade Compliance Specialist Required Education and Experience

• Bachelor's degree in business, Engineering or related field preferred; and at least 5 years of experience and/or training; or equivalent combination of education and experience.
• Previous experience in aerospace related industries is strongly preferred.

Senior Trade Compliance Specialist Preferred Skills

• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

#RT]]> Tue, 07 Jul 2026 00:00:00 EDT 0 Sr. Desktop Field Engineer

This highly mobile, customer-facing role requires an adaptable IT professional capable of managing both physical hardware and cloud environments. The primary objective is to minimize client downtime while maintaining excellent communication and adhering strictly to travel and service schedules.

Sr. Desktop Field Engineer Position Overview:
The Field Engineer will act as the primary, hands-on technical point of contact across various regional or national client sites. Requiring extensive weekly travel, this role combines "white-glove" customer service with advanced troubleshooting across hardware, software, user identity, and network infrastructure.
Sr. Desktop Field Engineer Core Responsibilities
Onsite Hardware & Infrastructure Support

• Provide break-fix support for desktops, laptops, printers, and peripheral devices across client sites.
• Provision, image, and deploy new hardware using modern endpoint management tools.
• Perform routine data center and network tasks, including rack/stack, cable management, switch/router troubleshooting, and escorting third-party vendors.
• Conduct periodic physical hardware audits and maintain accurate local inventory records.

Cloud Identity & Device Management

• Manage and administer user identities, access, and permissions in Active Directory and Azure Active Directory (Entra ID).
• Enroll, configure, and secure endpoints utilizing Microsoft Intune.
• Troubleshoot Exchange and Microsoft 365 application issues (e.g., Outlook connectivity, Teams, and OneDrive).
• Ensure device compliance, configure policies, and support OS troubleshooting for Windows environments.

Travel, Logistics & Service Management

• Execute extensive weekly travel (driving or flying) to client sites and branch offices based on dispatch requirements.
• Track and manage all incidents, service requests, and hardware replacements using ITSM platforms like ServiceNow or Jira.
• Ensure all on-site work adheres to defined Service Level Agreements (SLAs), company security policies, and compliance standards.
• Create and update technical documentation, trip reports, and service logs.

Qualifications & Requirements

• Certifications: CompTIA A+ and relevant Microsoft Certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, MCSA, or MCSE) are required.
• CCNA, Network+, and other network certifications are not required but are a major plus.
• Experience: 3–5 years of proven, hands-on experience in desktop field support or a related endpoint engineering role.
• Technical Skills:
  • Advanced proficiency in Windows OS troubleshooting (Windows 10/11).
  • Deep working knowledge of Active Directory, Group Policy, and Intune.
  • Foundational knowledge of network infrastructure (DHCP, DNS, VPN, Wi-Fi).
• Soft Skills: Exceptional problem-solving skills, the ability to work independently without direct supervision, and the stamina to manage a demanding weekly travel schedule.
• Physical/Logistical: Must have a valid driver's license, the ability to lift up to 50 lbs, and a reliable, ready-to-travel status

#RT
#DICEJOBS
 ]]> Mon, 06 Jul 2026 00:00:00 EDT 0 Assistant IT Director

Assistant IT Director Job Responsibilities
The Assistant IT Director will serve as a contributing member of the IT Division's Leadership Team, working collaboratively with IT staff, (STO) employees, Senior and Executive staff.
Assistant IT Director Job Duties:

• Serves as the Assistant IT Director. Leads and supports the planning, development, and administration of enterprise IT operations for the STO. Manages assigned operational and administrative functions of the IT Division to include supervision, motivation and development of staff.

• Manages daily IT operations including oversight of infrastructure, business applications, and helpdesk services; ensures reliable, secure, and efficient delivery of technology services aligned with agency needs.

• Leads designated IT vendor relationships and critical systems\applications to ensure efficient and effective operations of the STO and compliance with all policies, security and legal requirements.

• Serves as the primary STO operations liaison for shared services vendors, ensuring service delivery, performance standards, and operational priorities are aligned with agency requirements.

• Analyzes complex technical and operational issues and develops recommendations to improve system performance, security, and efficiency.

• Serves as a contributing member of the STO’s Information Security Team and supports implementation of cyber security programs, including incident response, risk assessments, vulnerability management, mitigation and remediation aligned with state wide security frameworks.

• Supports the operation of enterprise systems and integrations; including updates/enhancements interfaced with the State’s enterprise SAP solution, financial institutions, and third-party systems.

• Assists with IT operational and planning functions, including contract renewal tracking, procurement assistance, budget monitoring, and long-range technology planning.

Assistant IT Director Minimum and Additional Requirements
A bachelor's degree in Computer Science, Information Technology, Business Administration, or related field. At least six (6) years of progressively responsible experience at a senior IT management level managing complex information technology functions including a minimum of three (3) years of full-time, progressive supervisory experience in an IT environment or related field.
Assistant IT Director Preferred Qualifications
Preferred candidates will have experience in state government, financial services, or other regulated environments, with a strong background in cybersecurity, audit, compliance, and risk management. Project management experience, enterprise systems, and system integrations is desirable, along with familiarity with shared services environments. Relevant certifications such as Security+, CISSP, CISM, ITIL, PMP, or similar are preferred.
Assistant IT Director Additional Comments
Must be a highly effective communicator both orally and in writing. Proven ability to build, manage and foster a team-oriented environment. Excellent leadership, management and interpersonal skills. Must be able to establish and maintain effective working relationships and be able to comprehend and logically analyze situations before rendering decisions.
Must exercise judgment and discretion at all times. Ability to effectively plan and organize work activities and prioritize task completion to meet schedules and deadlines. Ability to work effectively with users, vendors and staff members. Ability to plan, direct, instruct and review the work of technical personnel. Extensive knowledge of computer systems analysis, design, testing, debugging and maintenance techniques. Extensive knowledge of computer programming languages.
On occasion will be called upon to work beyond standard office hours or long hours under pressure of meeting preestablished deadlines or to address issues or incidents. Must be able to safely lift and carry files, books and reports weighing up to 20 pounds. Must be able to sit, stand, and walk for prolonged or intermittent periods of time. Must be able to reach, bend and twist at the waist to perform filing, desk work and operate general office equipment.

#RT
#DICEJOBS

 ]]> Sat, 04 Jul 2026 00:00:00 EDT 0 Enterprise Data Security Architect


The Cybersecurity Security Architect serves a significant role in strategic planning, product design, and solution testing. The position is instrumental in leading the evaluation of technology acquisitions and managing integrations for the company's technology acquisitions. The architect must have extensive knowledge of multiple disciplines/environments as they will be considered a subject matter expert across the enterprise. The role will serve as a leader and guide on projects, providing frameworks, architecture documents, emerging technologies, enterprise data programs, sample application code, and adherence to enterprise standards.


Enterprise Data Security Architect Responsibilities & Qualifications

Enterprise Data Security Architect Minimum requirements

• Defining overarching security reference architectures, patterns, standards, and blueprints that align with business objectives while incorporating secure-by-design strategies.
• Design controls to mitigate AI-specific risks: prompt injection, data poisoning, model inversion/extraction, adversarial attacks, hallucination exploitation, supply-chain attacks on models/datasets, and agentic/multi-agent system vulnerabilities.
• Define secure patterns for generative AI deployments including RAG architecture, vector databases, LLM gateways, output filtering, guardrails, red-teaming processes, and responsible AI governance.
• Lead threat modeling using frameworks such as MITRE ATLAS, OWASP, NIST AI RMF, etc.
• Architect and support enterprise data security controls: classification, encryption (at-rest, in-transit, in-use), data loss preventions (DLP), data security posture management (DSPM), access governance, and tokenization.
• Secure big data / analytics environments (data lakes, warehouses, feature stores, model registries) and ensure lineage, provenance, and integrity in data use.
• Collaborate with data engineering teams to embed privacy-preserving techniques (differential privacy, federated learning, secure multi-party computation) where appropriate.
• Command the ability to properly assess security architecture against regulatory requirements and frameworks.

Enterprise Data Security Architect Preferred requirements

• This position would require 10 years of security architecture or senior security engineering experience as previously described.
• 3+ years of direct experience securing AI/MK/GenAI systems, data science platforms, or large-scale data environments
• CISSP, CCSP, and CISM highly preferred
• NIST Cybersecurity Framework practical experience is required
• SABSA or TOGAF framework experience is also preferred.
• Deep knowledge of modern cloud security (Azure, AWS, GCP), container/kubernetes security, and zero-trust principles.
• Strong understanding of AI/ML concepts: model lifecycle, training/inference pipelines, embeddings, RAG, agents, fine-tuning, and common attack vectors.
• Proven track record performing threat modeling and risk assessments for both traditional systems and AI workloads.
• This person would specifically also understand how to deploy and manage security tech such as DLP (Data Loss Prevention), SIEM systems (e.g., Splunk, ELK), tokenization/masking, and compliance frameworks (GDPR, HIPAA, SOC 2).
• This person would specifically also understand how to lead Incident Response activities such as monitoring for anomalies, investigating breaches, and lead recovery efforts while minimizing data exposure.
• If requested, provide some indirect or matrix supervisory responsibility as a project manager, although this does not mean formal supervision of team members (e.g., the position doesn’t complete performance evaluations, hire or terminate)

   
Hybrid Role
Location: Duluth, GA                                                                 

Enterprise Data Security Architect Our Benefits:

• Day one health, dental, and vision insurance
• 401(k) Plan with competitive employer match
• Vacation, sick, holiday and volunteer time off
• Life and disability insurance
• Flexible Spending Account & Health Savings Account
• Professional development
• Tuition reimbursement
• Company-sponsored social and philanthropy events

#RT
#DICEJOBS]]> Fri, 19 Jun 2026 00:00:00 EDT 0 Executive IT Support Specialist Career Opportunity
The Executive IT Support Specialist (C-Suite | White-Glove | VIP Support) is a high-visibility, customer-focused role responsible for delivering exceptional technical support to executive leadership, senior management, and key business stakeholders. Acting as the face of IT across the organization, this role ensures a seamless technology experience, proactive issue resolution, and a high standard of professionalism. The specialist combines deep technical knowledge with outstanding communication skills, representing the IT department with excellence.

Executive IT Support Specialist Key Responsibilities

VIP & White-Glove Support (Primary Responsibility):

• Provide personalized, premium-level support to executives, senior leaders, and VIP users.
• Offer on-site, remote, and direct support during critical meetings, presentations, town halls, and executive sessions.
• Manage and proactively maintain VIP devices: laptops, mobile phones, conferencing equipment, peripherals, and collaboration tools.
• Prioritize urgent VIP incidents and ensure immediate, high-quality resolution.
• Track recurring issues and propose long-term solutions to enhance the VIP technology experience.
• Ensure confidentiality and discretion when handling sensitive data and executive workflows.

Serve as the Face of IT:

• Represent the IT Support organization professionally to employees across all levels of the business.
• Build trust through clear communication, ownership, and proactive engagement.
• Participate in cross-department interactions, reinforcing IT’s role as a strategic, service-oriented partner.
• Provide updates, insights, and feedback to IT leadership regarding user sentiment and technology challenges.
• Promote IT initiatives, policies, and best practices in a friendly, approachable manner.
• Drive a culture of service excellence, customer focus, and reliability.

Technical Support & Troubleshooting:

• Deliver Tier 2 support for hardware, software, networking, collaboration tools (Teams, Zoom), and workplace technologies.
• Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution.
• Perform workstation deployments, upgrades, imaging, and configuration.
• Support meetings, video conferencing rooms, and all AV/VC equipment.
• Maintain accurate documentation in ticketing systems and follow ITIL-aligned processes.

Operational Excellence:

• Maintain strong knowledge of company systems, services, and device standards.
• Track and maintain assigned IT assets ensuring proper lifecycle, inventory accuracy, and compliance.
• Follow all IT policies, security standards, and operational procedures.
• Contribute to continuous improvement of support processes and playbooks.
• Provide clear written communication, including follow-ups, user updates, and internal documentation.

Executive IT Support Specialist Required Qualifications

• 6+ years of experience in IT Support / Service Desk / Deskside Support roles in corporate or enterprise environments.
• 3+ years of experience directly supporting executives, board members, and other VIPs.
• Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
• Strong understanding of networking and network troubleshooting.
• Demonstrated experience supporting executives, management, or VIP users.
• Expertise in Windows, Microsoft 365, Zoom, and iOS platforms.
• Strong knowledge of Windows/Mac OS, Microsoft 365, Teams, mobile OSs, laptops, AV systems, and enterprise tools.
• Excellent communication, patience, and customer service orientation.
• Ability to work under pressure, manage multiple priorities, and handle sensitive information.
• Professional presence and polished interpersonal skills.

Executive IT Support Specialist Preferred Qualifications

• Certifications such as CompTIA A+, Network+, ITIL Foundations, or Microsoft/Apple credentials.
• Experience supporting executive meetings, board sessions, and off-sites.
• Background in ITSM or Agile environments focused on service improvement.

Executive IT Support Specialist Key Competencies

• High service orientation and empathy.
• Strong sense of ownership and accountability.
• Professional communication (verbal, written, and in-person).
• Technical troubleshooting excellence.
• Discretion and confidentiality.
• Proactive problem solving.
• Ability to calmly handle high-pressure scenarios.

#RT
#DICEJOBS]]> Fri, 19 Jun 2026 00:00:00 EDT 0 Senior Full Stack Developer
Senior Full Stack Developer who thrives at the intersection of architecture, leadership, and hands on engineering. In this role, you’ll shape our technical direction, mentor developers, and build scalable, high quality applications across a modern stack. If you’re passionate about designing elegant systems, leading technical decisions, and delivering world class software, this is the opportunity to make a meaningful impact.
What You’ll Build:

• Complex full stack features across React, React Native, .NET, and TypeScript
• Robust state management solutions in modern React
• Optimized REST APIs and high performance database queries
• Scalable backend services in .NET Core
• Clean, maintainable code with strong test coverage
• Security best practices across the stack
• Troubleshooting of complex technical issues

Required Full Stack Developer Skills:

• Deep expertise in full stack development and architecture
• Expert level C# / .NET Core
• Strong proficiency with React and React Native
• Advanced JavaScript and TypeScript
• Extensive experience with SQL and database design
• Cloud experience (preferably Azure)
• Strong understanding of API design and REST principles
• Experience with CI/CD pipelines and deployment strategies
• Proven ability to lead complex feature implementations
• Excellent communication and collaboration skills

Additional Sr. Full Stack Developer skills:

• Microservices architecture
• Advanced .NET expertise
• SQL optimization
• NoSQL databases
• Cross platform mobile
• Cloud architecture
• DevOps / IaC
• Message queuing
• System design and scalability planning
• TDD
• Performance profiling
• Open source contributions

#RT
#Dicejobs ]]> Thu, 04 Jun 2026 00:00:00 EDT 0 Software Developer
This role is for a true Full Stack JavaScript/TypeScript engineer who can build features end-to-end across React, React Native, NestJS, and Azure, write strong TypeScript, handle algorithmic challenges, and contribute to a rapidly growing platform.
You’ll start in the front-end codebase, work closely with mentors, and grow into full ownership across the stack. We value engineers who understand how to build real products, communicate clearly, and embrace new technologies (our team is actively learning AI tools like Claude).
What You’ll Work On:

• Feature development across React web, React Native mobile, and NestJS/.NET APIs
• Front-end architecture using React + TypeScript
• Mobile development in React Native
• Backend services built on NestJS (TypeScript) and .NET/C#
• Database work using SQL and modern query patterns
• Cloud deployment in Microsoft Azure
• AI?forward engineering as the team adopts new tooling
• Client communication including difficult timeline discussions

Required Software Developer Skills:

• TypeScript expertise — must write clean, correct TypeScript
• JavaScript fundamentals — array methods, object access, syntax, problem solving
• React for front-end feature development
• Git proficiency including branching strategies and repo hygiene
• Algorithmic problem solving — you’ll complete timed TS coding challenge

Additional Software Developer Skills:

• React Native
• NestJS / Node.js
• .NET/C#
• Azure Cloud
• TypeScript advanced patterns
• SDLC & Agile
• Code reviews
• Test driven development
• Database design
• Data visualization

#RT
#DICEJOBS ]]> Thu, 04 Jun 2026 00:00:00 EDT 0 Endpoint Management Engineer (MS Intune & Entra ID)
The primary responsibilities of this position are to provide maintenance, configuration, and reliable operation of the endpoint and Mobile Architecture systems. These systems include but are not limited to: MS Intune, Azure AD/Entra ID, and MS Endpoint Configuration Manager. This position is also responsible for researching new technology and developing a roadmap of the future direction of all End User Support systems to continuously improve and keep up with business and IT needs. This position will actively resolve complex problems and issues with computer systems to limit work disruptions and production outages.

Endpoint Management Engineer (MS Intune & Entra ID) Role and Responsibilities

• Build and deliver application packages in Intune Endpoint Manager.
• Manage and coordinate urgent and complicated support issues, acting as the highest escalation point for requests and incidents.
• Administer and manage mobile devices, laptops, Azure, and the Azure Admin portal.
• Develop methodologies and escalation processes to ensure proper information flow within the organization.
• Train, coach, and mentor support staff, including building, editing, and documenting training materials and how-to video documentation.
• Interact professionally with internal and external customers.
• Provide data and reporting of KPIs and trends on a weekly, monthly, and as-needed basis.
• Maintain an effective framework for managing and improving customer IT support.
• Advise management on escalated incidents, identified trending patterns, and recommend solutions for systemic enhancements.

Endpoint Management Engineer (MS Intune & Entra ID) Skills and Qualifications

• Bachelor's Degree in a related field and three years of progressively responsible, professional-level analyst and systems experience in a large-scale Information Technology environment; or an equivalent combination of education and experience.
• Proven experience with Microsoft Intune, Microsoft Entra ID (Azure AD), Azure Administration, and Active Directory
• Operating Systems: Strong knowledge of Windows 10/11, macOS, Android, iOS, and modern Windows Server environments.
• M365 Ecosystem: Experience supporting, installing, and troubleshooting mainstream M365 products (including Microsoft Teams, Teams Premium, New Outlook, and M365 Copilot / Copilot Chat / Teams Administration).
• Infrastructure & Operations: Strong hands-on experience with hardware/software infrastructure tools, basic network troubleshooting (ethernet/Wi-Fi), routing topology, and modern server/network equipment.
• Automation: Proficiency in PowerShell Scripting for system administration and deployment.
• ITSM Tools: Hands-on experience with ServiceNow ticketing tools (San Diego or later version).
• Hardware Lifecycle: Advanced troubleshooting, diagnostics, and root-cause analysis for laptops, desktops, mobile devices, and high-level peripheral escalation (video conference equipment, network copiers/printers).
• Soft Skills: Command of comprehensive inventory management principles; strong verbal and written communication skills; excellent customer service, prioritizing, and work assignment skills.

#RT
#DICEJOBS]]> Thu, 28 May 2026 00:00:00 EDT 0