https://JOBS.RESOLUTION-TECH.COM/ en-us IT Service Desk Specialist Career Opportunity
Our client who is a well-respected government agency is seeking an experienced IT Support Specialist. This role will provide technical support to internal agency users in person, over the phone, and via remote tools. The right candidate for this role will be highly skilled in troubleshooting, incident resolution, documentation, and possess a track record of providing exceptional customer service and satisfaction.

IT Service Desk Specialist Role and Responsibilities

• Serves as the primary escalation point for incoming queries and technical issues.
• Manages and/or assigns projects and tasks toother team members as appropriate.
• Advises, collaborates, and assists business units with system enhancements and modifications.
• Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone system, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.
• Effectively provides user support over the phone, in person, and via remote tools.
• Responds to user requests promptly, demonstrating courtesy and respect for customers to ensure complete problem resolution and satisfaction through appropriate follow-up.
• Assists users with information security and privacy questions; provides directions for the correct action.
• Supports telecommunication devices and services; assists users on various vendor wireless networks and telephony.
• Distributes and reviews user equipment required; updates inventory asset management systems with assigned equipment; ensures equipment is clean, up-to-date, and operational.
• Provides installation and assistance for laptops, desktops, printers, scanners, cell phones, air cards, landlines, networks, and other assigned peripherals.
• Troubleshoots end-user problems; troubleshoots desktop and network printing problems for various vendor printing devices.
• May be asked to train users on IT hardware and software (e.g., laptops, printers, login, email, etc.)
• Creates user support documentation and instructions.
• Multi-task, prioritize problems, and manage time to ensure the timely resolution of incidents.
• This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions.
• Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.
• Providing fault analysis to customers core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite.

IT Service Desk Specialist Required Skills and Experience

• Minimum of 2-3 years of IT technical support.
• Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc.
• Technical expertise should include Windows 10/11, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure.
• Proficiency with imaging laptop computers 20h2,21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications.
• Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software.
• Willing to work off-hours and weekends when required for projects or emergency support.
• Experience installing, configuring, and supporting network printers and audio/visual equipment.
• Effective use of ticketing systems to tracked document incidents (ServiceNow and Salesforce is strongly preferred).
• Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills.
• Strong team leadership, time management, and coaching and mentoring skills.
• Excellent customer service and communications kills are a must.
• Punctual and able to work onsite daily

#RT
#DICEJOBS]]> Tue, 03 Mar 2026 00:00:00 EST 0 Oracle Developer (E-Business Suite)

Oracle Developer (E-Business Suite) Job Description:
This individual will perform maintenance of Oracle E-business suite including development of reports and forms, system enhancements, and interfaces with other systems.

Oracle Developer (E-Business Suite) Minimum Qualifications:

• Bachelor’s degree in IT, computer science or related field or directly related year for year experience
• 2+ years’ experience with Oracle including SQL, pl/sql, and Oracle forms development tools

Oracle Developer (E-Business Suite) Preferred Skills:

• Knowledge of Oracle eBusiness suite
• Experienced with programming (stored procedures, packages etc.) in Oracle Enterprise Edition, fluent in Oracle PL/SQL
• Experience using Oracle Applications as an end user, with familiarity navigating standard modules and workflow
• Knowledge of Oracle eBusiness suite including Concurrent Programs, Oracle Forms and Oracle standard module interfaces (or creating proprietary interfaces)
• PERL, Linux & shell scripting a plus
• Knowledge of Oracle Applications Server or Tomcat a plus
• Java/JSP experience a plus

Oracle Developer (E-Business Suite) Key Responsibilities:

• Participates in analysis, development, support and testing for Oracle Financials
• Develops and maintains interfaces of Oracle E-Business suite with other external and custom applications
• Develop forms using Oracle Forms Developer
• Defines and writes PL/SQL and other database objects as required
• Participates in upgrades and implementations of new modules in Oracle E-Business suite
• Interacts with Oracle support to research and resolve issues
• Provides technical support to the Application Services group, EOM, or ID eBusiness suite internal customers.

]]> Fri, 20 Feb 2026 00:00:00 EST 0 Human Resources (HR) Manager (Manufacturing)

Human Resources (HR) Manager Job Description:
In this role, you partner with site leadership to develop and promote new programs and initiatives to align with manufacturing business goals and strategy.  You will oversee and facilitate the implementation and delivery of a broad-range of end-to-end HR services to internal and external clients.  You’ll also provide guidance and consultation on the daily operation of programs, policies, and procedures administered by the HR department. 

Human Resources (HR) Manager Required Qualifications:

• Bachelor's degree or directly related year for year experience
• 4 years HR Generalist experience

Human Resources (HR) Manager Preferred Skills:

• Knowledge of federal/state regulations to include EEO, FLSA, ADA, FMLA and AAP
• Experience working in a 24 x 7 production-based manufacturing environment
• Experience with day to day management of a team
• Knowledge of HRIS systems to include PeopleSoft
• Experience working with I-9 and open enrollment
• Critical thinking or problem-solving skills
• Intermediate experience with MS Office (Excel, Word, Access, Project, PowerPoint and Outlook)

Human Resources (HR) Manager Key Responsibilities:

• Partners with site leadership to analyze trends, research, and forecast manufacturing’s long-term HR needs.
• Manages the delivery of numerous HR services covering all aspects of the employee lifecycle from recruitment to exit such as: sourcing, staffing, employment administration, employee relations, benefit administration, training, and employee wellness.
• Oversees and responds to all escalated HR issues and requests.
• Ensures organizational legal compliance with regulatory local, state, and federal requirements and maintains appropriate files.
• Manages and facilitates all staffing activities that support client groups including: generation of required paperwork and conducting pre-recruitment strategy meetings.  Identifies appropriate sources of applicants. 
• Consults with hiring manager to ensure quality of staffing services and makes recommendations to support the client group’s objective(s). 
• Partners with senior leadership in the client departments and advises as needed on departmental organization, associate development, and strategic planning.
• Performs as facilitator / administrator for new hire orientation programs, compensation programs, benefit programs, safety programs, and training / development programs.
• Determines escalation of issues to HR specialist groups and/or senior management to obtain involvement necessary to influence/impact/resolve business decisions.
• Screens and interviews applicants as needed.

 
 ]]> Fri, 20 Feb 2026 00:00:00 EST 0 Senior DevOps Engineer Career Opportunity
As a Senior DevOps Engineer, you will be at the forefront of managing and enhancing our Cloud Infrastructure and CI/CD pipelines. You will have a direct impact on the performance and reliability of our applications by optimizing the way we build, deploy, and manage them. The role will work closely with DevOps team members based in different locations and form part of a follow-the-sun support escalation model for infrastructure issues.

Senior DevOps Engineer Role and Responsibilities

• Cloud Infrastructure Management: Lead the design, implementation, and maintenance of scalable, highly available, and cost-efficient cloud infrastructure on AWS.
• Infrastructure as Code (IaC): Champion the use of CloudFormation, Terraform and CDK to provision and manage infrastructure resources in a secure, repeatable, and automated manner.
• Containerization & Orchestration: Oversee the deployment, scaling, and management of containerized applications, ensuring optimal performance and fault tolerance.
• CI/CD Pipeline Development: Own and continuously enhance the CI/CD pipeline, leveraging tools like Jenkins, GitHub Actions, to automate build, test, and deployment workflows.
• Version Control & Collaboration: Manage source code and collaborate efficiently using Git, ensuring best practices and streamlined workflows across teams.
• Scripting & Automation: Develop advanced automation scripts in Python, Groovy, Shell, and JavaScript to improve system efficiency, eliminate manual tasks, and automate complex workflows.
• Monitoring & Logging: Design and implement robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK) to ensure system health and performance, proactively identifying and resolving issues.
• Collaboration: Collaborate with R&D teams (developers, architects, and product managers) to ensure smooth integration and continuous delivery of new features and updates.
• Security: Lead the implementation of security best practices, ensuring compliance with internal and external standards, and driving improvements in infrastructure and application security.

Senior DevOps Engineer Required Skills and Experience

• Experience: 5+ years of hands-on experience in DevOps or a related field, with a proven track record in managing cloud infrastructure and CI/CD pipelines at scale.
• Cloud Platforms: In-depth experience with AWS services and a strong understanding of cloud security, cost management, and best practices.
• IaC Tools: Strong experience with CloudFormation and Terraform for provisioning and managing infrastructure. AWS CDK experience is a plus.
• Containerization & Orchestration: Expertise in containerization technologies such as Docker and orchestration platforms like EKS/ECS.
• CI/CD: Advanced hands-on experience with Jenkins, GitHub Actions, with a deep understanding of pipeline design, optimization, and troubleshooting.
• Scripting & Automation: Advanced proficiency in scripting languages such as Python, Groovy, Shell, and JavaScript, with a focus on automating infrastructure management and application deployment.
• Monitoring & Logging: Experience implementing robust monitoring and logging solutions (e.g., Prometheus, Grafana, ELK stack) to ensure real-time visibility into system performance and health.
• Strong communication skills with the ability to effectively collaborate with global teams, providing technical insights and clear documentation.

#RT
#DICEJOBS]]> Thu, 19 Feb 2026 00:00:00 EST 0 Technical Project Manager
Technical Project Manager Position Summary

This role is primarily onsite.

The Technical Project Manager (TPM) is responsible for planning, coordinating, and delivering technical projects on time, within scope, and within budget. This role serves as the bridge between internal technical teams and client stakeholders to ensure clear communication, strong execution, and high customer satisfaction.
The TPM will manage multiple concurrent projects such as infrastructure upgrades, Microsoft 365 migrations, security initiatives, onboarding/offboarding, network changes, and other managed service deliverables.
In addition to project delivery, the TPM will support pre-sales efforts for new clients and help identify adjacent service opportunities during project execution. This includes participating in discovery calls, assisting with scoping and Statements of Work (SOWs), and partnering with sales and technical leadership to ensure smooth handoffs from sales to delivery. The TPM plays a key role in driving consistent project execution while supporting client growth through proactive planning and solution alignment.

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Technical Project Manager Key Responsibilities
Project Planning & Delivery

• Lead end-to-end delivery of technical projects from kickoff through closeout
• Define project scope, timeline, milestones, risks, and dependencies
• Develop and maintain project plans, schedules, and status reporting
• Ensure tasks are assigned, tracked, and completed by technical resources
• Coordinate project execution across engineering, service desk, and vendors

Client Communication & Stakeholder Management

• Serve as the primary point of contact for project communication
• Run client kickoff meetings, recurring project check-ins, and closeout meetings
• Provide clear updates on progress, risks, changes, and next steps
• Set expectations and proactively manage scope changes
• Maintain a professional, confident, and customer-first presence

Technical Coordination

• Translate business needs into technical requirements and workstreams
• Partner with engineers to validate design, approach, and implementation steps
• Coordinate change windows, downtime, and user communications
• Ensure documentation is captured for support handoff and operational readiness

Risk, Issue, and Change Management

• Identify and escalate risks early
• Track issues to resolution and ensure accountability across teams
• Manage project changes through clear documentation and approval
• Ensure lessons learned are captured and applied to future work

Operational Excellence

• Maintain accurate project notes, documentation, and artifacts
• Track project financials (time, materials, vendor costs) where applicable
• Support internal process improvement, templates, and repeatable playbooks
• Align delivery to company standards and client SLAs

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Required Qualifications

• 3+ years of project management experience in IT, MSP, or technical services
• Strong working knowledge of Microsoft 365, networking, and endpoint management
• Proven ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to lead meetings, drive accountability, and manage client expectations

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Technical Project Manager Preferred Qualifications

• MSP experience strongly preferred
• Experience with tools such as ConnectWise Manage, Autotask, Jira, Monday.com, Asana, or Smartsheet
• Familiarity with Microsoft Intune, Entra ID, Defender, and modern security concepts
• Experience coordinating vendors (ISP, copier/printer, cabling, security systems, etc.)
• PMP, CAPM, ITIL, or similar certifications a plus

---

Core Competencies

• Execution and follow-through
• Client-first mindset
• Clear communication and professionalism
• Ability to simplify complex technical topics
• Strong prioritization and time management
• Calm under pressure; solution-oriented
• Team coordination and accountability

---

Success Measures (KPIs)

• Projects delivered on time and within scope
• Client satisfaction and clear communication
• Reduced escalations due to proactive planning
• Accurate documentation and smooth handoffs to Tech 1 and Escalation team
• Improved consistency and predictability in delivery

 ]]> Wed, 18 Feb 2026 00:00:00 EST 0 IT Help Desk Tier 2 
***This is an onsite role.***
  
Scope: Service Desk Analyst, Responsible for support of all IHA standard end-user hardware and
software as well as printers, phone system, and other IT-related technology
resources. Responsible for configuration and installation of new IT assets  
IT Help Desk Tier Tier 2+ Qualifications

• • Bachelor’s degree in Information Technology, Computer Science or related field required. 
  • Microsoft and ITIL certifications, preferred. 
  • Four years of experience may be considered in lieu of education.  At least three years of experience as a Help Desk Technician, End User Support Administrator, or similar role with Level II experience preferred. 
  • At least two years of experience supporting Microsoft Suite of technologies including Windows 10/11 and Microsoft 365 preferred. 
  • Experience with onboarding and providing basic IT training to newly hired staff and off-boarding exiting staff, required. 
  • Experience with imaging and provisioning new devices, including MDT, CloneZilla, and Intune, as well as supporting UCaaS collaboration tools and supporting telecom equipment and services, such as soft phones, desk phones, and video conferencing equipment, required. 
  • Ability to troubleshoot a wide range of technical problems including, but not limited to, software applications, operating systems and basic networking troubleshooting, as well as supporting printers, copiers and MFPs, required. 
  • Strong knowledge of common security regulations and guidelines, in addition to working within an environment subject to PCI and HIPAA and basic scripting knowledge, such as PowerShell, required. 
  • Excellent verbal and written communication skills, including the ability to explain technical concepts in non-technical terms to ensure staff understanding.
  • Ability to organize work, prioritize tasks, and meet deadlines, in addition to problem-solving and being resourceful. 
  • Availability outside of working hours to resolve emergency issues promptly.

  ]]> Tue, 10 Feb 2026 00:00:00 EST 0 Senior Java Developer

Senior Java Developer Job Summary:
This person delivers enterprise-grade software solutions with high customer impact. Leads architecture and development activities with a specialization in at least one major enterprise IT application, one major database platform, and one major operating system.  Performs all aspects of the development life cycle. Acts as the senior technical programmer for the assigned enterprise system and/or application of responsibility. Delivers results through independent contributions and through mentoring of junior engineers.

Senior Java Developer Minimum Qualifications:

• Bachelor’s degree in computer science or related field
• 6+ years’ experience in full stack development experience using Java
• 5+ years relational database experience

Senior Java Developer Preferred Skills:

• Experience developing applications with various versions of Java or JavaEE
• Experience using Databases (SQL and or NoSQL DB’s)
• Experience  with front end technologies (JavaScript, Node.js, Angular, React, or others)
• Experience with Git
• Experience leading or mentoring a group of developers
• API development experience
• Microservices architecture experience
• Experience with cloud-based technology and Docker/Kubernetes
• Experience with open-source product

Senior Java Developer Key Responsibilities:

• Develops and modifies internal and external-facing software applications
• Provides full application development life cycle support including specifications, prototypes, unit tests and risk assessments
• Works with team members to identify and enforce design patterns, standards, etc.
• Explores new technologies and development techniques
• Coordinates with users and product owners to gather requirements
• Provides on-call support on a rotating basis for all production-related problems, including support during non-business hours. May be required to provide support as a backup to the on-call associate where key knowledge exist
• Performs data modeling and architecture development.
• Reviews and evaluates application workflow and user experience.
• Leads and executes testing to ensure the program meets the specified requirements.
• Drives solutions and guides the work of others to provide full application development life cycle support including specifications, prototypes, development, quality assurance and deployment.
• Champions innovation and expands sphere of influence through mentoring
  and guidance.
• Works with user/customer community, business analysts, and architects to capture system requirements and design.
• Leverages a technical network to collaborate across the organization

]]> Thu, 29 Jan 2026 00:00:00 EST 0 ServiceNow Administrator Career Opportunity
The Enterprise Tools Administrator will oversee the configuration, administration, and support of our client's portfolio of enterprise tools with a major focus on ServiceNow. This role is crucial in ensuring that these tools are effectively integrated and utilized to enhance productivity and efficiency.

ServiceNow Administrator Key Responsibilities

• Tool Onboarding & Configuration: Configure tools to align with agency standards, security policies, and operational requirements. Collaborate with stakeholders to ensure tools meet business needs.
• Administration & Maintenance: Serve as the primary administrator for enterprise tools, managing user access, permissions, and integrations. Monitor tool performance and usage, ensuring optimal functionality and uptime. Maintain documentation for configurations, processes, and best practices.
• Renewals & Licensing: Track license usage and renewal dates. Coordinate with procurement and vendors to manage renewals. Ensure compliance with licensing agreements and budgetary constraints.
• Support & Training: Provide Tier 2/3 support for enterprise tools, resolving issues and escalating when necessary. Develop and deliver training materials and sessions for end-users. Act as a liaison between users and vendors for troubleshooting and feature requests.
• Reporting & Analytics: Design and deliver reports and dashboards from enterprise applications. Analyze tool usage, performance metrics, and user engagement to inform decision-making. Provide insights and recommendations for tool optimization and adoption strategies.
• Governance & Optimization: Establish governance frameworks for tool usage and data management. Identify opportunities for tool consolidation and process improvement. Stay current with industry trends and recommend enhancements or replacements.
• Current Portfolio of Platforms and Tools: ServiceNow, mavQ Customer Experience Cloud, DocuSign, GitHub, SurveyMonkey, DocuWare, Google Cloud Platform, Amazon Web Services, Gearset, Filevine, OrgChart, Boomi, Flowcode, Canva, Veracode, Own Backup, Apple Developer Platform, Infragistics

ServiceNow Administrator Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 5+ years of experience administering enterprise tools including ServiceNow in a mid-to-large organization including ITSM, ITAM, ITOM, CMDB, etc.
• Strong understanding of SaaS platforms, identity management, and integration protocols (e.g., SSO, API).

ServiceNow Administrator Desired Qualifications

• ServiceNow Administrator Certification
• Excellent problem-solving, communication, and project management skills.
• Ability to work independently and collaboratively across departments.
• Experience with ITIL or other service management frameworks.
• Familiarity with data privacy and security compliance standards.
• Knowledge of scripting or automation tools (e.g., PowerShell, Python).

#RT
#DICEJOBS]]> Fri, 23 Jan 2026 00:00:00 EST 0 Director of Infrastructure

Director of Infrastructure Job Description:
This person directs the development and implementation of comprehensive IT infrastructure strategies that align with and support the organization’s business goals. Leads and oversees all infrastructure functions, from engineering to operations, ensuring stability, scalability, and security of the enterprise technology environment. Manages diverse technical teams encompassing open systems (Linux and Windows), networking, CloudOps, storage, database, and IBM systems, driving operational excellence and continuous improvement. Through strategic planning, innovation, and collaboration; ensures that the company’s infrastructure capabilities effectively enable current and future business objectives.

Director of Infrastructure Minimum Qualifications:

• Bachelor’s degree in computer science or related field
• 8+ years of progressive experience in IT infrastructure operations
• 5+ years in a leadership or management capacity overseeing multi-disciplinary technical teams responsible for system administration, patch management, monitoring, backup/recovery, and performance optimization.
• 5+ years’ experience managing enterprise-level infrastructure environments including Windows, Linux, IBM Systems, cloud platforms, storage, and networking.
• 5+ years’ experience developing and managing operational budgets, vendor contracts, and service-level agreements (SLAs).

Director of Infrastructure Preferred Skills:

• Ability to successfully drive automation, process improvement, and operational excellence initiatives
• Knowledge of both on-premise and cloud environments (AWS, Azure, or GCP).
• Strong understanding of ITIL or similar service management frameworks and their application in large-scale operations.
• Project management skills

Director of Infrastructure Key Responsibilities:

• Design and execute infrastructure and operations strategies supporting enterprise business objectives, ensuring scalability, security, and high availability across hybrid (on-prem and cloud) environments.
• Provide leadership and direction for all infrastructure domains including open systems (Windows/Linux), networking, CloudOps, storage, database, and IBM systems.
• Oversee daily operational activities including system monitoring, patching, maintenance, backup, and recovery, ensuring stability and adherence to SLAs.
• Champion automation, orchestration, and containerization (e.g., Terraform, Ansible, Kubernetes) to improve deployment speed, reduce manual effort, and enhance system reliability.
• Partner with Data Science and Application teams to design and maintain infrastructure capable of supporting AI/ML workloads, including GPU clusters, data pipelines, and model deployment environments.
• Direct the design and implementation of enterprise monitoring and observability frameworks to proactively identify and resolve performance or availability issues.
• Drive adherence to ITIL-aligned service delivery, including Incident, Problem, and Change Management, while maintaining clear business-impact communication during critical events.
• Lead disaster recovery and business continuity planning, testing, and documentation for all critical systems and applications.
• Partner with Information Security, and Application Development teams to maintain system integrity, enforce security controls, and support innovation initiatives.
• Manage vendor relationships, contracts, and negotiations related to infrastructure hardware, software, cloud, and managed services.
• Develop and manage annual operating and capital budgets, ensuring cost efficiency and alignment with strategic priorities.
• Establish and monitor operational KPIs and Service Level Objectives (SLOs) to measure performance, drive accountability, and identify opportunities for improvement.
• Oversee capacity planning and performance tuning to ensure optimal utilization of compute, storage, and network resources.
• Direct evaluation and selection of network, server, storage, and co-location technologies to meet enterprise needs and future scalability.
• Ensure ongoing compliance with corporate, regulatory, and security requirements.
• Promote a culture of collaboration, respect, innovation, and continuous learning across the Infrastructure & Operations organization.
• Serve as the escalation point for critical incidents, coordinating response and communication across technical teams and business stakeholders.
• Stay informed of emerging technologies and industry trends to guide modernization and long-term infrastructure strategy.

]]> Wed, 14 Jan 2026 00:00:00 EST 0 Senior EDI Engineer

Senior EDI Engineer Job Description:
The Senior EDI Engineer drives all aspects of electronic data interchange (EDI) and broader B2B integrations for our enterprise. This position owns partner onboarding and off-boarding, proactively monitor and tune transactions, and serve as the technical SME for IBM Sterling B2B Integrator (SI) and related technologies (Sterling File Gateway, Control Center, and ideally Sterling Partner Engagement Manager tools). Your deep hands-on mapping and business-process-modelling skills, coupled with strong stakeholder-facing abilities, will ensure smoother trading-partner experience and resilient, compliant and prompt data exchanges.

Senior EDI Engineer Minimum Qualifications:

• Bachelor’s degree in computer science, Information Systems, Engineering or related field or directly related experience.
• 7+ years of experience of hands-on EDI map development.
• Experience with IBM Sterling B2B Integrator (v6.X+), Sterling File Gateway, Control Center. in high-volume environments. Strong familiarity with Sterling adaptors (FTP/S, HTTP/S, AS2, MQ, ODBC/JDBC).

Senior EDI Engineer Preferred Skills:

• Programming/Scripting: XPath/XSLT, Java/Groovy, SQL, UNIX shell or PowerShell for automation and monitoring.
• Functional Experience: Hands-on experience working on integrating existing enterprise resource planning (ERP) systems, warehouse management systems (WMS), other backend systems and external partner systems using Integration tools.
• Standards & Protocols: Deep knowledge of ANSI X12, EDIFACT, cXML, HIPAA, GS1, JSON, CSV; AS2, SFTP, REST APIs, VAN.

Senior EDI Engineer Key Responsibilities:

• Partner Lifecycle - Lead end-to-end onboarding/off-boarding of trading partners (requirements gathering, mapping, connectivity, certifications, go-live). Maintain partner profiles, certificates, schedules, and SLAs; coordinate mass migrations or consolidations when required.
• Transaction Monitoring & Support - Monitor daily EDI/B2B traffic (X12, EDIFACT, XML/JSON, cXML, flat files) via Sterling dashboards, alerts, and custom reports. Troubleshoot failures, perform root-cause analysis, and implement permanent fixes in collaboration with infrastructure, network, and business teams.
• Mapping & Development - Design, code, and test complex maps, adapters, and business processes in SI (Graphical Process Modeler/BPML). Optimize performance, re-factor legacy maps, migrate existing EDI transactions from legacy to modern B2B systems and enforce mapping standards and reusable components.
• Stakeholder Engagement - Serve as technical contact for external partners and VANs; translate business requirements into technical solutions. Provide support, mentor junior staff, and contribute to 24×7 on-call rotation.
• Continuous Improvement - Track KPIs (acknowledgement timeliness, error rates, cycle times); recommend automation and process improvements. Evaluate emerging B2B/EDI tools and suggest roadmap enhancements with PEM, API-first B2B gateways, FTP to SFTP conversions etc.
• Determines and corrects errors where problems may span systems.
• Provides on-call support on a rotating basis for all production related problems with responsibility to provide the computer operator with instructions to correct problem.
• May be on call backup to others where key knowledge exists.
• Other duties as assigned.

#RT
#DICEJOBS ]]> Tue, 13 Jan 2026 00:00:00 EST 0 Application Development Manager

Application Development Manager Job Description:

The Application Development Manager manages an application development team and oversees the development and maintenance of applications to include both internal development and the extension or customization of commercial applications. Instructs, directs, and checks the work of software developers. Works with customers and technical staff to resolve complex problems with software and responds to suggestions for improvements and enhancements. Manages the application product portfolio and provides strategic vision and leadership. Communicate with the Product Advisory Board to develop, manage, and maintain advanced product line roadmaps, priorities and timelines.

Application Development Manager Minimum Qualifications:

• Bachelor’s degree in computer science or related field or directly related experience
• 7+ years of application developer/software engineer experience
• 1+ years of previous team leadership, supervisory experience, technical lead or project management roles

Application Development Manager Preferred Skills:

• Developing and supporting client/server and Internet based applications
• Understanding of the latest RESTful practices, Scripting (client) vs. scripting (server) options, Java, MySql, JEE Application Servers (JBoss preferred), Lamp stack, IIS, XML, HTML, PHP, Perl, JavaScript (AJAX), MySQL, RSS, ATOM, JSON, Apache, Server scripting.
• Command line SFTP, SCP, SSH, and Rsync, SVN, OCX and client plug-in development, other standards based feed synchronization, Linux and/or Mac server experience, Continuous Integration Tools, Cloud computing principles and best practices
• Agile project leadership experience or relevant certification (e.g., Scrum Master, SAFe)
• Knowledge of organization, operating procedures and policies of the company
• Experience with Micro-Service architecture
• Experience with system modernization tactics and practices
• Knowledge of software development best practices
• Knowledge of Financial systems and related tools to support enhancements, migration, upgrades and package deployments.
• Knowledge of Structured Query Language

Application Development Manager Preferred Skills:

• Develops and modifies internal and external facing software applications.
• Coordinates application development with contract developers and other company developers.
• Provides full application development life cycle support, including specifications, prototypes, development, quality assurance and deployment.
• Communicates effectively with internal and external users as needed to support channel integration, development and support.
• Supports development with appropriate documentation.
• Provides task and project level estimates scoped by available information.
• Engages business partners to reach agreement on decision points.
• Maintains or acquires an expert level of knowledge relative to the product and applicable business domain.
• Develop product line strategic vision, incorporating customer needs with market opportunity and company strategy.
• Manages product line as a business and is responsible and accountable for performance.
• Understands and develops subject matter expertise on product line’s competitive landscape.
• Runs beta and pilot programs with early-stage products and samples.
• Works with third parties to assess partnership opportunities and external requirements.
• Develops a clear definition of product strategy and roadmap.
• Develops the core positioning and messaging for the product

  ]]> Tue, 13 Jan 2026 00:00:00 EST 0 AI Automation and Operations IT Leader to spearhead the strategy, development, and integration of artificial intelligence and automation solutions across an organization's IT and business operations to drive efficiency and innovation. This leadership position requires a blend of technical expertise, strategic planning, and people management skills. 
AI Automation and Operations IT Leader Core Responsibilities

• Strategic Planning & Vision: Define and execute a strategic roadmap for AI and automation adoption, aligning initiatives with core business objectives to maximize value and ROI.
• AI/ML Solution Development & Deployment: Oversee the design, development, and seamless integration of AI models, machine learning algorithms, and intelligent automation solutions into existing enterprise systems and workflows (e.g., RPA, GenAI, AIOps).
• IT Operations Optimization (AIOps): Implement AI for IT operations (AIOps) to automate incident response, improve system reliability, optimize performance, and enhance security operations through predictive analytics and anomaly detection.
• Team Leadership & Mentorship: Build, lead, and mentor cross-functional teams of AI engineers, data scientists, and automation specialists, fostering a culture of continuous learning and innovation.
• Governance & Compliance: Establish and enforce governance frameworks and policies to ensure ethical AI use, data privacy, security, and compliance with relevant regulations (e.g., HIPAA, GDPR).
• Stakeholder Collaboration & Change Management: Partner with senior leadership and various departments (e.g., Sales, Finance, HR) to identify high-impact automation opportunities, manage change, and ensure successful user adoption of new technologies.
• Vendor & Resource Management: Evaluate, select, and manage relationships with external AI technology vendors and partners, ensuring cost-effective and scalable solutions.
• Performance Monitoring: Define and track Key Performance Indicators (KPIs) to measure the success, efficiency gains, and ROI of AI and automation initiatives, providing data-driven recommendations for improvement. 

AI Automation and Operations IT Leader Key Skills & Qualifications

• Education: A Bachelor's or Master's degree in Computer Science, Information Technology, Data Science, or a related field is typically required.
• Experience: Extensive experience (typically 7-10+ years) in IT infrastructure, operations management, or technology-enabled business transformation, with proven experience in leading AI and automation projects.
• Technical Proficiency: Deep understanding of AI/ML technologies, cloud platforms (AWS, Azure, GCP), programming languages (Python, SQL), and automation tools (RPA platforms like UiPath or Power Automate).
• Leadership: Strong leadership, project management, and communication skills, with the ability to translate complex technical concepts into clear business strategies for non-technical stakeholders.
• Problem-Solving: Excellent analytical and problem-solving skills, with a focus on data-driven decision-making and continuous improvement

 ]]> Tue, 30 Dec 2025 00:00:00 EST 0 Senior .NET Engineer (Full Stack)

Senior .NET Engineer Job Description:
This person delivers the development and maintenance of our next-generation Order Management System using modern Microservices and Data Mesh architecture. This role requires a deep understanding of distributed systems, cloud and on-prem technologies, and scalable software development within the Manufacturing & Distribution industry. This position will collaborate with cross-functional teams to architect, develop, and optimize enterprise-grade solutions that drive efficiency and innovation in distribution, as well as order fulfillment processes.

Senior .NET Engineer Minimum Qualifications:

• Bachelor’s degree in computer science or related field or directly related year for year experience
• 6+ years in .NET Core, C#, ASP.NET Core, Web APIs, and front-end frameworks (Angular/React/Blazor).
• Strong experience designing and implementing microservices-based architectures.

Senior .NET Engineer Preferred Skills:

• Experience integrating ERP, WMS, and e-commerce systems is a plus.
• Experience working with Order Management Systems in a Manufacturing or Distribution environment.
• Knowledge of Data Mesh principles, event-driven architectures, and distributed data systems.
• Hands-on experience with cloud platforms (Azure preferred, AWS/GCP is a plus).
• Experience with containerization (Docker, Kubernetes) and serverless architectures.
• Strong understanding of database technologies (SQL Server, DB2, NoSQL, Redis, Elasticsearch).
• Proficiency in CI/CD, DevOps, and Infrastructure as Code (Terraform, Bicep, ARM templates).
• Knowledge of GraphQL, gRPC, and API Gateway solutions
• Hands-on experience with data lakes or real-time analytics.

Senior .NET Engineer Key Responsibilities:

• Architecture & Development:
• Design and implement scalable. NET-based full-stack solutions using C#, ASP.NET Core, Blazor, Angular, or React.
• Architect microservices-based systems, ensuring high availability, resilience, and performance.
• Establish a Data Mesh strategy to manage decentralized data ownership and governance across the organization.
• Design and optimize databases using SQL Server and NoSQL (PostgreSQL, MongoDB).

Order Management System (OMS):

Lead the development of a modern, cloud-native Order Management System tailored for manufacturing & distribution.

Define APIs, workflows, and integrations with ERP, WMS, and e-commerce platforms.

Ensure real-time order processing, tracking, and fulfillment using event-driven architecture (Kafka, RabbitMQ).

DevOps:

Implement CI/CD pipelines using GitHub Actions, Jenkins, Azure DevOps.

Ensure security best practices, including OAuth, JWT, and API Gateway implementations.

Deploy and maintain cloud-native applications on Azure / AWS / GCP.

Technical Leadership & Best Practices:

Set coding standards, perform code reviews and mentor engineering teams.

Drive the adoption of modern engineering practices, including Domain-Driven Design (DDD), Test-Driven Development (TDD), and CI/CD.

Work with data engineers to build data pipelines that support analytical and operational workloads.

Apply secure coding practices, use OWASP guidelines ]]> Thu, 11 Dec 2025 00:00:00 EST 0 Senior .NET Engineer (Backend)

Senior .NET Engineer Job Description:
This person delivers enterprise-grade software solutions with high customer impact. Leads architecture and development activities with a specialization in at least one major enterprise IT application, one major database platform, and one major operating system.  Performs all aspects of the development life cycle. Acts as the senior technical programmer for the assigned enterprise system and/or application of responsibility. Delivers results through independent contributions and through mentoring of junior engineers.

Senior .NET Engineer Minimum Qualifications:

• Bachelors degree in computer science or related field or directly related year for year experience
• 6 years experience in designing, developing, implementing, and supporting enterprise level IT solutions

Senior .NET Engineer Preferred Skills:

• Knowledge of Development Tools with demonstrated expert experience in appropriate development tools – .NET Stack (C#, Web API with Asp.net Core and Entity Framework Core), Kafka, Kubernetes, JavaScript/Web front end technologies, PostgreSQL, SQL Server, IBM DB2, Visual Studio, VS Code, Docker, REST, JSON and XML technologies.
• Knowledge of Messaging / Enterprise Integration Patterns
• Knowledge of external technologies within domain of expertise
• Knowledge of all phases of applications systems analysis and programming
• Knowledge of and in depth understanding of the business or function for which application is designed.
• Knowledge of Databases with demonstrated expert experience integrating with PostgreSQL, IBM DB2, or SQL Server
• Knowledge of development source code management using git
• Knowledge of issue management and tracking using JIRAKnowledge of Object-oriented or Domain Driven Design

Senior .NET Engineer Key Responsibilities:

• Serves as Designer/Architect/Engineer for at least one major enterprise IT application.
• Leads areas of integration with at least one major operating system (e.g. Unix/Linux/Windows).
• Develops new design patterns, standards, etc. and works with other developers in implementation.
• Performs data modeling and architecture development.
• Reviews and evaluates application workflow and user experience.
• Acts as technical expert and provides application development oversight and involvement for Third Party integrations (e.g. Documentum, Adobe, etc.) and database (e.g. MySQL, Oracle, SQL Server) core components.
• Leads and executes testing to ensure the program meets the specified requirements.
• Drives solutions and guides the work of others to provide full application development life cycle support including specifications, prototypes, development, quality assurance and deployment.
• Champions innovation and expands sphere of influence through mentoring
  and guidance.
• Works with user/customer community, business analysts, and architects to capture system requirements and design.
• Leverages a technical network to collaborate across the organization

]]> Thu, 11 Dec 2025 00:00:00 EST 0 Business Development - Account Executive - Account Manager

   

Here at Resolution Technologies, we understand that serving our clients and consultants is what matters most and we promise to never lose sight of that! We take the time to understand your individual needs through face-to-face interaction and strive to always make sure your objectives are met. Resolution Technologies is a full-service Information Technology Staffing firm offering flexible solutions for our clients ranging from contract to contract-to-perm and direct perm placements. Whatever your needs are, we promise to provide unrivaled quality and service.

Fast-paced Career at Resolution Technologies:

Resolution Technologies offers the opportunity to join one of the fastest growing & exciting companies in the Nashville and Atlanta markets.  We are a young company experiencing record growth and are looking for motivated, team-players to join our organization. Candidates should be self-motivated, have a strong work ethic, solid written & verbal communication, work well with other team members, and be very competitive.

Job duties for Account Managers:

• Manage existing Fortune 1000 accounts and develop new business through cold calling, a generous expense account to have lunches & other networking events with clients and prospects, and build relationships with existing consultants
• Mentor recruiters who report up to you and support you on client requirements
• Create client proposals as well as other documents utilized for servicing clients

• Develop recruiting strategies designed to identify qualified candidates through various tools
• Evaluate the strengths and weaknesses of candidates through screening and interviews
• Maintain relationships with industry contacts to gain industry knowledge and get referrals
• Negotiate wages, benefits, and other terms and conditions of employment with candidates
• Oversee pre-employment steps including reference checks and background/drug tests
• Manage contract employees while on assignment

Qualified candidates for Resolution Technologies must possess:

• Bachelor's degree
• Experience in Outside Sales/Account Management with an IT Staffing focus and demonstrated success generating revenue and account penetration (contest winners preferred)
• Must have experience in an agency environment
• Strong written and verbal communication skills
• Be familiar with Microsoft Word
• Be available to work before/after typical office hours as work may demand
• Experience in service-oriented role dealing directly with the public focused on their needs
• Have a desire to learn and advance in a fast paced sales environment and be capable of regularly using analytical skills and discretion to accomplish goals and work requirements while working with other team members

We provide a competitive base salary, performance-based commissions, and an exceptional benefits package including a comprehensive medical/dental/vision plan, a 401(k) retirement savings plan, and vacation pay.  Realistic first year compensation is $100k+ within your first 2 years.  Our Account Managers have the opportunity to win our yearly sales contest which includes a $10,000 cash bonus, $10,000 company stock, and an all-expense trip to an exotic location for you and a guest to our leadership retreat!  Next year is Atlantis in Nassau; hope to see you there!

   
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